Chrome River Expense

Chrome River Expense

What do you like best? Intuitive interface and flexible configuration What do you dislike? Some higher level policy enforcement and admin functionality is missing. For example, the lack of an company wide view only role for an auditor. What problems are you solving with the product? What benefits have you realized? A more user friendly system has helped to reduce calls to our helpdesk. Receipts are easier to capture and upload. Chrome River it easier to use for those who ...

Great Product

What do you like best? I like the app because it is so easy to use and convenient for capturing receipts and attaching them to my expense report. The website is very user-friendly, and I use it to check the status of my expense reports. What do you dislike? There is nothing I dislike about it. The new Mercury version is quite a bit better than the previous version, so I am glad we upgraded. What problems are you solving with the product? What benefits have you realized? ...

Chrome River Doesn't Dissapoint

What do you like best? We love how easy and accessible the software is. It has helped immensely in our employees getting their expenses reports in on time. What do you dislike? We do wish there was a way to upload our Amazon Amex to a separate thread. What problems are you solving with the product? What benefits have you realized? it's easier for our employees to submit expenses in a timely matter. Many of them love the snap feature and being able to quickly take a ...

Fast and easy Expense submission

What do you like best? I think the ease of use, platinum GUI look is the best thing I like. It didn't take much for a normal user to learn how to submit expense reports. With Mercury GUI it looks alot more up to date. What do you dislike? The gui is not as click friendly as platinum is. The advanced reporting, it's too slow and clunky, Not user friendly. needs a overhaul. Mercury Gui takes more clicks to submit approvals and look up approvals. Changing messages in the system is ...

Chromeriver Expense System

What do you like best? I like the simplicity of use. We moved from a paper process to Chrome and it was night and day of how we handle travel expenses. It was super easy now to have team member Travel Cards go directly into the system for easy processing and for management to see what they are using the cards on. We have a great relationship with our Customer Service Manager Hayley. She always helpful and gets us to the correct people if we have any questions. I also like that we can ...

Simplify Expense Reporting

What do you like best? I like how simple Chrome River has made it to not only submit and track expense reports, but also to audit and approve them. What do you dislike? At times, the complexity of our policies can cause issues in trying to automate approvals. Certain controls need certain aspects and at times the users become confused and end up going the wrong direction, causing the process to not work as expected. Recommendations to others considering the product: ...

Great Experience!

What do you like best? The easiness from the mobile app and very user friendly. What do you dislike? How it's not easy to go back to an approved report Recommendations to others considering the product: This has been a great addition to our company I really recommend it. What problems are you solving with the product? What benefits have you realized? The major problem is the manual and paper way we used to do it. The benefits have been time savings.

Chrome River has delivered on all expectations we had for our expense reporting tool

What do you like best? Chrome River was easy to transition to and we are able to customize it to fit our needs as a company. Their customer support team has been good to work with and they have updates and new features all the time. Our employees like the ease of use and the fact that the mobile experience is the same as the desktop. We also love CR Snap which makes getting images into CR very easy. What do you dislike? Chrome River wants to make data entry as little as possible ...

Chrome River = Game Changer

What do you like best? The most helpful aspect of using Chrome River Expense is it's flexibility and scalability. We have a company with a unique structure that spans over a century of expansions and evolutions, making our requirements somewhat unique when it comes to harnessing data. We also have a workforce that is seldom in the same place, with good connectivity, demanding a robust platform with multiple options for expense reporting. Chrome River Expense supplies these needs along ...

Chrome River Expense is easy to configure and maintain.

What do you like best? I enjoy being able to see the rules and manage them ourselves. Making changes to the rules are easily done without contacting support. What do you dislike? It is challenging to find any at this point. What problems are you solving with the product? What benefits have you realized? Speed is the greatest benefit since the entire expense process is extremely streamlined.