Chrome River Expense Reviews in January 2025: User Ratings, Pros & Cons

Chrome River Expense

What do you like best? Intuitive interface and flexible configuration What do you dislike? Some higher level policy enforcement and admin functionality is missing. For example, the lack of an company wide view only role for an auditor. What problems are you solving with the product? What benefits have you realized? A more user friendly system has helped to reduce calls to our helpdesk. Receipts are easier to capture and upload. Chrome River it easier to use for those who ...

Great Product

What do you like best? I like the app because it is so easy to use and convenient for capturing receipts and attaching them to my expense report. The website is very user-friendly, and I use it to check the status of my expense reports. What do you dislike? There is nothing I dislike about it. The new Mercury version is quite a bit better than the previous version, so I am glad we upgraded. What problems are you solving with the product? What benefits have you realized? ...

Great product with a lot of great customizations

What do you like best? Ability to customize multiple aspects of the system to match with financial OS's. What do you dislike? Can't download receipts/attachments directly out of the system. Have to use a screenshot or download the entire report. Recommendations to others considering the product: Great customizations and rules for expense report routing. What problems are you solving with the product? What benefits have you realized? Rules Building and ...

Great Expense Reporting

What do you like best? I most appreciate the reports that I am able to run to find, sort, and sift through data quickly. It is incredibly easy to learn, and it helps me get my work done fast. Easy uploading of receipts for our employees allow faster submissions and faster approvals. What do you dislike? Sometimes the help desk can be slower in responding, which can be difficult if a new rule needs to be in place fast. Recommendations to others considering the product: ...

Chrome River Doesn't Dissapoint

What do you like best? We love how easy and accessible the software is. It has helped immensely in our employees getting their expenses reports in on time. What do you dislike? We do wish there was a way to upload our Amazon Amex to a separate thread. What problems are you solving with the product? What benefits have you realized? it's easier for our employees to submit expenses in a timely matter. Many of them love the snap feature and being able to quickly take a ...

Fast and easy Expense submission

What do you like best? I think the ease of use, platinum GUI look is the best thing I like. It didn't take much for a normal user to learn how to submit expense reports. With Mercury GUI it looks alot more up to date. What do you dislike? The gui is not as click friendly as platinum is. The advanced reporting, it's too slow and clunky, Not user friendly. needs a overhaul. Mercury Gui takes more clicks to submit approvals and look up approvals. Changing messages in the system is ...

Chrome River - Emburse Automated Expense Management

What do you like best? The automation of routing rules and state compliance items What do you dislike? Over the years, Chrome River has managed to listen to the users and simplify what was a complicated task of placing help tickets and receiving required assistance. During Summer of 2020, they have completely turned opinions around as well as the fear of "placing a help ticket" - how long will it take - I have had amazing results over this last year and am confident that when I ...

Chrome River Expense

What do you like best? It i's a very user-friendly program and saves us time. What do you dislike? The Admin settings are not easy to navigate. Recommendations to others considering the product: Our employees are happier with faster repone and reimbursement. What problems are you solving with the product? What benefits have you realized? Time is our biggest savings. The benefits of Chrome River helps keep us in compliance with our policies.

Great Expense Tool

What do you like best? I like how easy it is to attach receipts to the expense reports What do you dislike? I think the tracking information doesn't flow and as easy to read as you can on the invoice side of Chrome River Recommendations to others considering the product: Be patient especially if you have a lot of customized settings. I like the ease or using Chrome River. However, getting resolutions to issues seems to take a little longer than expected What problems ...

Chromeriver Expense System

What do you like best? I like the simplicity of use. We moved from a paper process to Chrome and it was night and day of how we handle travel expenses. It was super easy now to have team member Travel Cards go directly into the system for easy processing and for management to see what they are using the cards on. We have a great relationship with our Customer Service Manager Hayley. She always helpful and gets us to the correct people if we have any questions. I also like that we can ...