Chorus Reviews in January 2025: User Ratings, Pros & Cons

"Chorus.ai is super helpful"

What do you like best? I like that my manager is able to review my call and grade it and I'm able to see my call broken down.

"Chorus Review"

What do you like best? I love that I am able to listen to my own calls in an effort to adjust and fine tune my conversations with customers.

"One of the best tools to improve your sales performance."

What do you like best? One of the features that I really enjoy is the using the key words and phrases. It allows you to identify if you are really hitting home the points you are trying to make in a sales call and seeing where you are dropping the ball. Another super beneficial tool that I like to use almost daily is searching for recordings from people who have been producing at a high level and seeing exactly what they are doing to be able to find some best tips and trick to implement myself.

"Chorus is a tremendous asset to our company and staff!"

What do you like best? Chorus is absolutely invaluable for new hire training. New employees can check out best practices and learn from colleagues who have been with the company longer and be able to easily view recordings. The simplicity of being able to move to a specific time in the recording, although not a new concept, is designed very well for coaching and review purposes.

"Love Chorus!"

What do you like best? I love being able to track my entire team's calls and see how they handle different scenarios.

"Chorus has been an absolute game changer for my sales!"

What do you like best? The detailed prompts on my performance and areas for improvement are a huge advantage to my sales. To just get a quick snapshot of talk time, competitors mentioned, and filler words is super useful for me to improve my sales. I often will review these key metrics with my manager and our team as an indication of what conversations are worth reviewing. This can also be used for quick and fast rewards for each team weekly.

"Huge Impact, easy to use"

What do you like best? Ability to listen in on calls, set up reporting to flag conversations based on defined trigger words, great voice recognition software for native English speakers and people having English as 2nd language

"Great application to use to review calls."

What do you like best? The ease of use of the application user friendly. It is easy for me to get feedback from my peers in order to improve my development within my company.

"Chorus Review"

What do you like best? It's an awesome tool to use to go back on calls you've made to work on anything or to go listen to other colleagues who've had successful calls.

"Good tech great for referring back to old conversations"

What do you like best? Recording feature is good. Quality is solid. I like the ability to look back at past conversation that might hold important that I could have potentially missed out on. Which definitely does happen.