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7.6

Spot Score

Chime CRM - CRM Software

Chime CRM Reviews in July 2025: User Ratings, Pros & Cons

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Chime CRM Reviews & Ratings

Rating Distribution

Excellent

(20)

Very Good

(2)

Good

(2)

Poor

(0)

Terible

(1)

Expert's Review

Lofty (also frequently referred to as Chime) has established itself as a robust and versatile CRM solution, particularly for real estate professionals. It excels in lead management, effortlessly incorporating inputs from multiple sources like Zillow and pay-per-click campaigns while offering innovative follow-up campaigns that integrate emails, texts, and ...Read more

Chime CRM pros and cons

  • Efficient in automating lead management with seamless integration of various lead sources like Zillow and pay-per-clicks.

  • User-friendly and intuitive interface that requires minimal technical expertise, making it accessible to diverse users.

  • Exceptional customer support with quick responses and helpful guidance for troubleshooting and training.

  • Robust AI features for creating campaigns, email/text communication, lead scoring, and qualifying leads.

  • Limited customization options for websites and agent subdomains, with a less intuitive editing process.

  • AI usage is capped on a weekly basis, limiting power users who rely heavily on automation tools.

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Showing 1-10 out of 25

RT

Robert T

12/05/23

1 out of 5

"Do TONS of research before choosing Chime / Lofty"

What do you like best about Lofty? I think they are pretty good at lead hunting. Pumping in your zillow leads and/or pay per clicks and setting up follow ups for them - they are good at. And the interface is better than others on that front. However, the CRM is really only great for purchase lead hunting.

NV

Nick V

11/27/23

5 out of 5

"Intelligent CRM that actually works"

What do you like best about Lofty? The system is snappy on the back end, everything seems to work just the way it should. The live chat support has also been a good way to get quick response.

NV

Nick V

11/27/23

5 out of 5

"Intelligent CRM that actually works"

What do you like best about Lofty? The system is snappy on the back end, everything seems to work just the way it should. The live chat support has also been a good way to get quick response.

MY

Melissa Y

11/22/23

5 out of 5

"Great services - leading tech"

What do you like best about Lofty? Ease of use - accessing on my phone on the go is very important. AI is fantastic for wriing emails or campaigns, or texting leads.

MY

Melissa Y

11/22/23

5 out of 5

"Great services - leading tech"

What do you like best about Lofty? Ease of use - accessing on my phone on the go is very important. AI is fantastic for wriing emails or campaigns, or texting leads.

HM

Hannah M

11/20/23

5 out of 5

"GREAT Customer Service"

What do you like best about Lofty? Lofty was extremely knowledgable and helpful in assisting me in my website troubles. One of my favorite features is the FREE AI text check in ideas for clients. That is really helpful for me. I also love that the app is easy to use, and I can add to phone contacts with a click of a button.

CA

Chloe A

11/20/23

5 out of 5

"LOFTY - great experience!"

What do you like best about Lofty? Lofty is a very user friendlt platform that allows you to contact your leads as needed. This platform does an amazing job of setting up your daily tasks for each client.

MS

Matthew S

11/20/23

5 out of 5

"Great CRM and decent website"

What do you like best about Lofty? I like that the follow up campaigns are more than just drip emails - also incorporate texts, voicemails, etc. I also like that it auto pulls in leads from many sources.

HM

Hannah M

11/20/23

5 out of 5

"GREAT Customer Service"

What do you like best about Lofty? Lofty was extremely knowledgable and helpful in assisting me in my website troubles. One of my favorite features is the FREE AI text check in ideas for clients. That is really helpful for me. I also love that the app is easy to use, and I can add to phone contacts with a click of a button.

CA

Chloe A

11/20/23

5 out of 5

"LOFTY - great experience!"

What do you like best about Lofty? Lofty is a very user friendlt platform that allows you to contact your leads as needed. This platform does an amazing job of setting up your daily tasks for each client.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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