Checkout.com Reviews in January 2025: User Ratings, Pros & Cons

Great service and support

There is always something to improve, but so far I can definitely recommend Checkout.com. Support works fast, our Customer Success Manager is great (thank you Danilo). Keep up the good work.

Best PSP

Our company has extremely high requirements for PSP. Guys from CKO are great professionals and extremely customer-oriented. They helped us at all stages of integration.And now all issues are being resolved very quickly.I can easily recommend them as the best in their field

Great providers & service

I have been working with several providers in the payment sphere and I can confirm that they are the best in service, incidence resolution, new features, and price. No doubt we will continue collaborating for a long time.

Great Ongoing Service and Advice

We started working with Checkout.com 3 months ago and I have to say they are a very professional partner.Our approval rates have significantly increased and they have a lot of transparency in their fees which are very competitive in the market. Mayara, our account manager, is always there for us not only for questions but also constantly provides ongoing advice on our metrics.I am very happy with the service received so far. Checkout.com is not only a payment provider but a partner ...

Dynamic and responsive

Great team to work with. As well as providing a good all-round platform solution for managing payments, the team really take the time to understand your business and have been very responsive to queries and dynamic at handling changes to the business.

Excellent customer’s experience.

I am in payment services business from last 15 years. Ace Money Transfer a known brand from UK/EU to Asia and Africa. Since we have started working with checkout our sales broke all previous records and we are in new horizon. I really like to say the best and professional services and security levels they have achieved. Excellent customer’s experience.

Helpful great provider

We needed a new provider a few ago when we moved to Salesforce and we were guided through the whole process by Checkout. Each Account Manager we have had has been friendly and really helpful, and Danilo is great! He has been a great help through Covid-19 and it's problems & is always at hand to answer my queries and help . It's nice to know theres always someone at the end of the phone or who will respond quickly to emails. Their website is uncomplicated and easy to navigate.

Amazing

I've been through a few payment providers over the years but these are by far the best!Amazing customer service and great all-round platform

Those guys are the best

Those guys are the best, we've been working with them for 5 years. Great customer service, sales rep are always available and will definitely get you a pricing that rocks! Can't recommend Antoine enough, he's a very efficient and pleasant guy that keeps great attention to details. Can't go wrong with checkout.com

"Intuitive layout easy to work with"

What do you like best about checkout.com? The dashboard is simple and easy to use, you can navigate quickly and locate customers, records on payments and transactions, look for failed payments and identify the issues easily.