Checkout.com Reviews in January 2025: User Ratings, Pros & Cons

Great service and knowledge from Mehdi Seblani

If I could give this 10* rating I would. I spoke to Mehdi Seblani at the Seamless expo event today, and the level of in-depth knowledge and professionalism he had was impeccable. Thank you Mehdi!

"Best payment application"

What do you like best about checkout.com? Overall interface of the application is good... payment tracking, refunds and reporting is super. What do you dislike about checkout.com?

"Checkout"

What do you like best about checkout.com? Its easy to use interface and easy to get data What do you dislike about checkout.com?

Exceptional!

Checkout.com have been exceptional from start to finish. It has taken less than a week from start-up to being up and running. Customer service has also been excellent. They answered every question in a quick timely manner and explained well.Could not have asked for a better service!Thanks, BuyItOnline.

Here’s why Checkout.com gets 5 stars…

Here’s why Checkout.com gets 5 stars for me: The tech support and dedicated customer onboarding team provide outstanding response times, with clear communications by email, slack or telephone - you will have direct access to an onboarding & account manager to answer all your questions and to help you progress. From your devs point of view, documentation is exactly as it should be, clear, well organised and easy to implement. Every type of integration such as recurring transactions, ...

Excellent costumer service

Excellent costumer service during the onboarding. Akil might be the most responsive person I've ever been in contact with. He deserves 6 stars! Someone should make him train others - would improve the reputation of checkout.com.

Efficient & Effective - All Round Great Service

We have recently moved to Checkout.com for our group payment gateway solution. After using out of the box gateways we were looking for a personal account management solution.I've been super impressed with the service so far, Karan has lead us every step of the way and has ensured that the compliance team were quick to respond across a complex range of issues our group face. As an Accountant myself its quite a comfort that the compliance team request and review so many documents, it means ...

Amazing service!

Amazing service!! I’m using Checkout for my website and I really like this company. The platform is modern and easy to use and the customer service is amazing. Thank you Checkout !!Thank you !!

Amazing Onboarding

Karan and his team have been amazing in the onboarding process. Every team in our organisation has been impressed with the speed, efficiency and thoroughness of Checkout.com

Great company to work with

Great company to work with. Excellent service and always ready to help and improve. Very happy to have checkout as our partners.