Checkout.com Reviews in February 2025: User Ratings, Pros & Cons

Great service and knowledge from Mehdi Seblani

If I could give this 10* rating I would. I spoke to Mehdi Seblani at the Seamless expo event today, and the level of in-depth knowledge and professionalism he had was impeccable. Thank you Mehdi!

"Best payment application"

What do you like best about checkout.com? Overall interface of the application is good... payment tracking, refunds and reporting is super. What do you dislike about checkout.com?

"Checkout"

What do you like best about checkout.com? Its easy to use interface and easy to get data What do you dislike about checkout.com?

"Left us without money"

What do you like best about checkout.com? I can't say nothing good about the company. Nothing good from a customer perspective. They grew so fast, which resulted in unfpofessional staff. Staff just doesn't know ANYTHING at all in this company.

Very unprofessional

Very unprofessional, delaying payments, hold money without a reason. Their terms say nothing about checkout.com being able to hold large amounts of money. Slow and unprofessional

Dodgy

I was about to pay for an item but as the site did not exhibit any of the normal safety features I decided to investigate. Nothing gave confidence that it was a secure process so I aborted my purchase.

"Intuitive layout easy to work with"

What do you like best about checkout.com? The dashboard is simple and easy to use, you can navigate quickly and locate customers, records on payments and transactions, look for failed payments and identify the issues easily.

"Intuitive layout easy to work with"

What do you like best about checkout.com? The dashboard is simple and easy to use, you can navigate quickly and locate customers, records on payments and transactions, look for failed payments and identify the issues easily.

Exceptional!

Checkout.com have been exceptional from start to finish. It has taken less than a week from start-up to being up and running. Customer service has also been excellent. They answered every question in a quick timely manner and explained well.Could not have asked for a better service!Thanks, BuyItOnline.

Here’s why Checkout.com gets 5 stars…

Here’s why Checkout.com gets 5 stars for me: The tech support and dedicated customer onboarding team provide outstanding response times, with clear communications by email, slack or telephone - you will have direct access to an onboarding & account manager to answer all your questions and to help you progress. From your devs point of view, documentation is exactly as it should be, clear, well organised and easy to implement. Every type of integration such as recurring transactions, ...