ChatSupport Reviews in April 2025: User Ratings, Pros & Cons

"My experience with chat support"

What do you like best about ChatSupport? It is helpful to be able to assist customers with their questions or concerns What do you dislike about ChatSupport? The waiting between the customer and agent What problems is ChatSupport solving and how is that benefiting you? faster response time the customer can get their questions answered

"ChatSupport Review"

What do you like best about ChatSupport? Easy to use. Quick response tiome. Interactions that can be tracked. What do you dislike about ChatSupport? Longer wait times, significant verification time. What problems is ChatSupport solving and how is that benefiting you? ChatSupport allows me to connect quickly adn get real time solutions for issues. It does not take me off other tasks completely and allows me tp go on with teh day while solving a problem.

"Communication"

What do you like best about ChatSupport? Easy to get in touch with the clients as well as customers. It helps us to resolve the customers queries over the freshchat or the ticket process. What do you dislike about ChatSupport? sometimes some queries need to be resolved over the call to get the users issue done. What problems is ChatSupport solving and how is that benefiting you? Online banking and transactions

"ChatSupport Review"

What do you like best about ChatSupport? The best thing about chat support is the ease of use and the responsiveness of the support handling the product What do you dislike about ChatSupport? They can add more emojis or GIFs to make the chat box more interactive What problems is ChatSupport solving and how is that benefiting you? It helps questions accross the users and helps in providing fast assistance to others

"interaction with customers is very easy and efficient"

What do you like best about ChatSupport? query gets resolved faster. Also it is very efficient. If we are in a hurry and do not have option to call then we can take help of chat support and gets the resolution instantly What do you dislike about ChatSupport? Sometimes voice interaction is needed as in chat we can not express the emotions in the same way as voice What problems is ChatSupport solving and how is that benefiting you? Query gets resolved faster also we get the human interaction. ...

"Chat Excellently With This Tool"

What do you like best about ChatSupport? Real time engagement with customers enhances the chances of converting your browsers into buying customers. Chatsupport is just that great tool for this regard. It activates you to activate your clients. What do you dislike about ChatSupport? When it comes to softawares and having been a person working in SaaS environment, I am very critical to the level of delivery of any tool that I happen to us in the professional space. With ChatSupport I've ...

"Increibly Cool and Effotless"

What do you like best about ChatSupport? At times, I utilize G@ to discover products. This ChatSupport is precisely What I was lacking and it's remarkably user-friendly and fantastic. I effortlessly managed to independently integrate the code into my website. What do you dislike about ChatSupport? Limited options for customizing icons and their placement on the page What problems is ChatSupport solving and how is that benefiting you? Responding to inquiries from website visitors to boost ...

"Helpful App for Customer Support Team"

What do you like best about ChatSupport? Chat support is very useful specially when you are working for the customer service desk. It is used as a medium of communciation with the clients. What do you dislike about ChatSupport? Sometimes on some instance response does not comes or gets delayed.this should not happen. What problems is ChatSupport solving and how is that benefiting you? it aids us for live chatting with our clients.

"Helpful App for Customer Support Team"

What do you like best about ChatSupport? Chat support is very useful specially when you are working for the customer service desk. It is used as a medium of communciation with the clients. What do you dislike about ChatSupport? Sometimes on some instance response does not comes or gets delayed.this should not happen. What problems is ChatSupport solving and how is that benefiting you? it aids us for live chatting with our clients.

"Excellent tool! To provide a better customer satisfaction on real time to the customers."

What do you like best about ChatSupport? A very easy way to provide a customer support on a real time in few minutes. What do you dislike about ChatSupport? Sometime, cx didn't get the survery on her email. What problems is ChatSupport solving and how is that benefiting you? There are so many benifits to the customer, he/she can get immediate response by the tool.