7.8
Spot Score
Real connections, better conversions.
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Starts from $19/Month, also offers free forever plan
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Showing 1-10 out of 40
JM
Joe M
02/15/24
"So Cool So Easy!"
What do you like best about ChatSupport? Sometimes I actuallu use G@ to find products. This chatbot is something I sorely needed and OMG it is so simple and so great! I was easily able to install code to my website myself. What do you dislike about ChatSupport? Lack of customization for icon and icon position on page What problems is ChatSupport solving and how is that benefiting you? Answering website visitors questions to increase conversions
RC
Rony C
09/07/23
"Ótima ferramenta para conversação online com o cliente através do site"
What do you like best about ChatSupport? A facilidade para utilizar a ferramenta e como eles me ajudaram no passo-a-passo na instalação dela em meu site, uma das pontuações que gostaria de fazer também é o menu de visualização que eles disponibilizam de como ficaria o Widget e toda a configuração do Chat support em meu site, achei muito interessante e conseguir configurar tudo sem problemas. What do you dislike about ChatSupport? Até o presente momento o que menos me agrada é o próprio ...
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AK
Ajay K
08/28/23
"Best one"
What do you like best about ChatSupport? It is very helpfull and easy to use. All options will be there in one page which makes easy to chat with customers. Easy to get in touch with the customers... What do you dislike about ChatSupport? There is no option of calling cx, sometimes cx will ask for call back. It would be very helpfull if this option is availble in chat support. Thats it, everything is good. What problems is ChatSupport solving and how is that benefiting you? Chatting with ...
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SD
Susheela D
08/28/23
"Best real time tool to directly connect and communicate the information."
What do you like best about ChatSupport? This tool enables to directly connect with customer support through text messages ,audio clippings,video clipings and photos.It seems to be more friendly as it directly provides a platform to connect and communicate the information. What do you dislike about ChatSupport? It takes a lot of time to connect with the customer representative which makes the user wait for a longer time to get the response. Repeatative scripts responses are also not the ...
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MG
Melissa G
08/24/23
"My experience with chat support"
What do you like best about ChatSupport? It is helpful to be able to assist customers with their questions or concerns What do you dislike about ChatSupport? The waiting between the customer and agent What problems is ChatSupport solving and how is that benefiting you? faster response time the customer can get their questions answered
RM
Rohini M
08/24/23
"Chat Support: Best chat support ever i have found till date in my professional boarding."
What do you like best about ChatSupport? This application is so ease of use and extremely valuable support team. Quick and ease way of support we get from team as a Users, worth working on this application, What do you dislike about ChatSupport? There's no dislike as such , have been using this application since long time, never faced any trouble. In a way we as a company have saved lot of our time in evaluating the candidates and hiring the best person at the right time. What problems is ...
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RP
Rahul P
08/24/23
"Best Tool"
What do you like best about ChatSupport? I am really impressed by ChatSupport solution, it really have saved a lot for my company. Their solution has cut my manual time and improved the management time. What do you dislike about ChatSupport? No major dislikes, They should work on customer support and UI of the website. What problems is ChatSupport solving and how is that benefiting you? I am really impressed by ChatSupport solution, it really have saved a lot for my company. Their solution ...
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LG
Linda G
08/24/23
"ChatSupport Review"
What do you like best about ChatSupport? Easy to use. Quick response tiome. Interactions that can be tracked. What do you dislike about ChatSupport? Longer wait times, significant verification time. What problems is ChatSupport solving and how is that benefiting you? ChatSupport allows me to connect quickly adn get real time solutions for issues. It does not take me off other tasks completely and allows me tp go on with teh day while solving a problem.
SV
Sai Varma C
08/22/23
"Communication"
What do you like best about ChatSupport? Easy to get in touch with the clients as well as customers. It helps us to resolve the customers queries over the freshchat or the ticket process. What do you dislike about ChatSupport? sometimes some queries need to be resolved over the call to get the users issue done. What problems is ChatSupport solving and how is that benefiting you? Online banking and transactions
EM
Edmund Medel A
08/22/23
"ChatSupport Review"
What do you like best about ChatSupport? The best thing about chat support is the ease of use and the responsiveness of the support handling the product What do you dislike about ChatSupport? They can add more emojis or GIFs to make the chat box more interactive What problems is ChatSupport solving and how is that benefiting you? It helps questions accross the users and helps in providing fast assistance to others