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7.8

Spot Score

ChatSupport - Live Chat Software

ChatSupport Reviews in March 2025: User Ratings, Pros & Cons

Real connections, better conversions.

4.7

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Starts from $19/Month, also offers free forever plan

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ChatSupport Reviews & Ratings

4.7

Excellent

Based on 13 ratings & 40 reviews

Rating Distribution

Excellent

(40)

Very Good

(0)

Good

(0)

Poor

(0)

Terible

(0)

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Showing 1-10 out of 40

JM

Joe M

02/15/24

5 out of 5

"So Cool So Easy!"

What do you like best about ChatSupport? Sometimes I actuallu use G@ to find products. This chatbot is something I sorely needed and OMG it is so simple and so great! I was easily able to install code to my website myself. What do you dislike about ChatSupport? Lack of customization for icon and icon position on page What problems is ChatSupport solving and how is that benefiting you? Answering website visitors questions to increase conversions

DY

Devanshi Y

09/09/23

4.5 out of 5

"REVIEW OF CHAT SUPPORT"

What do you like best about ChatSupport? Chat Support help us to communicate with both users and clients at the same time. Chat Support is simple to use . It help us to communicate directly with our clients using text messages, voice, and photos. In my organization my customer support team uses ChatSupport for communication. What do you dislike about ChatSupport? Sometime during commuincation it feels like the response are system generated and created by chat bot. Another problem is ...

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DY

Devanshi Y

09/09/23

4.5 out of 5

"REVIEW OF CHAT SUPPORT"

What do you like best about ChatSupport? Chat Support help us to communicate with both users and clients at the same time. Chat Support is simple to use . It help us to communicate directly with our clients using text messages, voice, and photos. In my organization my customer support team uses ChatSupport for communication. What do you dislike about ChatSupport? Sometime during commuincation it feels like the response are system generated and created by chat bot. Another problem is ...

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RC

Rony C

09/07/23

5 out of 5

"Ótima ferramenta para conversação online com o cliente através do site"

What do you like best about ChatSupport? A facilidade para utilizar a ferramenta e como eles me ajudaram no passo-a-passo na instalação dela em meu site, uma das pontuações que gostaria de fazer também é o menu de visualização que eles disponibilizam de como ficaria o Widget e toda a configuração do Chat support em meu site, achei muito interessante e conseguir configurar tudo sem problemas. What do you dislike about ChatSupport? Até o presente momento o que menos me agrada é o próprio ...

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SD

Susheela D

08/28/23

5 out of 5

"Best real time tool to directly connect and communicate the information."

What do you like best about ChatSupport? This tool enables to directly connect with customer support through text messages ,audio clippings,video clipings and photos.It seems to be more friendly as it directly provides a platform to connect and communicate the information. What do you dislike about ChatSupport? It takes a lot of time to connect with the customer representative which makes the user wait for a longer time to get the response. Repeatative scripts responses are also not the ...

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AK

Ajay K

08/28/23

5 out of 5

"Best one"

What do you like best about ChatSupport? It is very helpfull and easy to use. All options will be there in one page which makes easy to chat with customers. Easy to get in touch with the customers... What do you dislike about ChatSupport? There is no option of calling cx, sometimes cx will ask for call back. It would be very helpfull if this option is availble in chat support. Thats it, everything is good. What problems is ChatSupport solving and how is that benefiting you? Chatting with ...

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AJ

Apeksha J

08/28/23

4.5 out of 5

"Best AI to support the website"

What do you like best about ChatSupport? ChatSupport is the best web-based AI tool that can cater to more patients in our hospital. In a multi-facility hospital, people get various confusions about allotments of their beds, medicines doctor appointments All specialties now can be done with simple clicks Chat support helps us to respond maximum number of patients resolve their problems, and provide solutionatto the earliest Our hospital. What do you dislike about ChatSupport? So far I am ...

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AJ

Apeksha J

08/28/23

4.5 out of 5

"Best AI to support the website"

What do you like best about ChatSupport? ChatSupport is the best web-based AI tool that can cater to more patients in our hospital. In a multi-facility hospital, people get various confusions about allotments of their beds, medicines doctor appointments All specialties now can be done with simple clicks Chat support helps us to respond maximum number of patients resolve their problems, and provide solutionatto the earliest Our hospital. What do you dislike about ChatSupport? So far I am ...

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LG

Linda G

08/24/23

5 out of 5

"ChatSupport Review"

What do you like best about ChatSupport? Easy to use. Quick response tiome. Interactions that can be tracked. What do you dislike about ChatSupport? Longer wait times, significant verification time. What problems is ChatSupport solving and how is that benefiting you? ChatSupport allows me to connect quickly adn get real time solutions for issues. It does not take me off other tasks completely and allows me tp go on with teh day while solving a problem.

RP

Rahul P

08/24/23

5 out of 5

"Best Tool"

What do you like best about ChatSupport? I am really impressed by ChatSupport solution, it really have saved a lot for my company. Their solution has cut my manual time and improved the management time. What do you dislike about ChatSupport? No major dislikes, They should work on customer support and UI of the website. What problems is ChatSupport solving and how is that benefiting you? I am really impressed by ChatSupport solution, it really have saved a lot for my company. Their solution ...

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