8.8
Spot Score
Effortlessly connect with customers in real time.
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Starts from $15/User/Month when Billed Yearly, also offers free forever plan
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Showing 11-20 out of 20
L
Leopoldo
02/01/21
My review of Chatra
PROS: I like using it to address questions from my customers. They like it--and even surprised occasionally--when they get an answer immediately. As the business owner, I get a first-row seat to seeing how the market behaves and what issues are needed to focus on.
L
Leopoldo
02/01/21
My review of Chatra
PROS: I like using it to address questions from my customers. They like it--and even surprised occasionally--when they get an answer immediately. As the business owner, I get a first-row seat to seeing how the market behaves and what issues are needed to focus on.
E
Eugenia
01/09/21
Superb!
PROS: Using it is easy. They also have a reliable support that walked us through the important tools. In a matter of weeks, we're able to reduce churn. We attribute this to our new-found ability to respond to customer questions immediately.
E
Eugenia
01/09/21
Superb!
PROS: Using it is easy. They also have a reliable support that walked us through the important tools. In a matter of weeks, we're able to reduce churn. We attribute this to our new-found ability to respond to customer questions immediately.
K
Katrine
01/02/21
We use it as a marketing tool
PROS: The widget gives us an unprecedented opportunity to take a closer look at our market. It almost puts to shame survey apps; we can receive raw feedback from customers in real time. Over time, we can see a pattern--the recurring issues, what customers like best, what they're looking for... the app is clearly more than just a support tool. The data it churns out becomes the gist of our marketing research from which we plan our campaigns and brainstorm for new ideas.
K
Katrine
01/02/21
We use it as a marketing tool
PROS: The widget gives us an unprecedented opportunity to take a closer look at our market. It almost puts to shame survey apps; we can receive raw feedback from customers in real time. Over time, we can see a pattern--the recurring issues, what customers like best, what they're looking for... the app is clearly more than just a support tool. The data it churns out becomes the gist of our marketing research from which we plan our campaigns and brainstorm for new ideas.
Z
Zack
01/29/20
Customer satisfaction improved, employees are more productive
PROS: Easy to set up and use. We've designed our workflows around its chat and messaging features without a hitch. The result? Our response rate has shot up exponentially and our customes love us for it.
Z
Zack
01/29/20
Customer satisfaction improved, employees are more productive
PROS: Easy to set up and use. We've designed our workflows around its chat and messaging features without a hitch. The result? Our response rate has shot up exponentially and our customes love us for it.
C
Clotilde
01/13/20
More quality leads, happy customers
PROS: It's intuitive to our needs, a chat app that can qualify site visitors for us. We were able to automate conversations, helping ease the burden off our small team's shoulders. This helps a good portion of our team to focus on selling, while two persons in shift schedule oversee the leads coming in from the chat conversations 24/7.
C
Clotilde
01/13/20
More quality leads, happy customers
PROS: It's intuitive to our needs, a chat app that can qualify site visitors for us. We were able to automate conversations, helping ease the burden off our small team's shoulders. This helps a good portion of our team to focus on selling, while two persons in shift schedule oversee the leads coming in from the chat conversations 24/7.
