ChatMeter Reviews in April 2025: User Ratings, Pros & Cons

"Brand Tracking And Campaign Management Tool For Business"

What do you like best about Chatmeter? Chatmeter is a messaging app that enables local businesses to connect with potential customers through automated marketing responses. It also allows them to get more leads by increasing their visibility on search engines by optimizing their business listings. We can easily track and monitor business listings. It is the perfect platform for brand reputation and business services. When some one post review than we got review notification What do you ...

"Organized reviews for Multiple Locations"

What do you like best about Chatmeter? I really like the filtering options. I manage over 100 restaurants in various locations in the US, and I can filter reviews by location and compare locations. I also like that Chatmeter provides your competition ratings so you can see where you stand. The available reporting options help me organize and present data to our management team to understand and a format that I can customize. What do you dislike about Chatmeter? I wouldn't say I like that ...

"Great Tool For Property Management!"

What do you like best about Chatmeter? Chatmeter has been extremely helpful manage all of our reviews on one platform, as you know it is a digital age and EVERYTHING is online nowadays. So having a good platform to manage all the places you can be rated on is extremely helpful, property management alone is very stressful industry and time consuming because you never know what kind of day you are going to have. Chat meter defiantly takes some of that strain of worrying about hunting down all ...

"Works great, less filling"

What do you like best about Chatmeter? The platform's ease of use and ongoing client support are my two favorite things about Chatmeter. I also love the insights and the customizability of them, which allows for understanding what's going on with your brand in a seemingly infinite number of ways. What do you dislike about Chatmeter? There aren't really things I dislike about Chatmeter, but there are newer features that aren't as fully flushed out yet as older features inside the platform. I ...

"Professional and business driven"

What do you like best about Chatmeter? We highly recommend Chatmeter thanks to its professionalism. They strive at improving their service offer to our needs and to constantly make our life easier. What do you dislike about Chatmeter? Nothing. Wea re very satisfied with the service we receive. Recommendations to others considering Chatmeter: Nothing I can think of. What problems is Chatmeter solving and how is that benefiting you? We have been able to get a much cleaner space in the listing ...

"Location Management Partner with Great Customer Service"

What do you like best about Chatmeter? We love the customer service, by far, has exceeded most companies service. What do you dislike about Chatmeter? Dislike the ability to integrate Social Media publishing, listening, and care. What problems is Chatmeter solving and how is that benefiting you? Location reputation and review management

"Chatmeter gives you everything you need to see regarding your stores reputation quickly!"

What do you like best about Chatmeter? I like that you can choose between last 3 months, last month, last week and last day to check out the reputation. Its a great way to compare and really dig in and see where you may have really hit your ups or downs. It is a quick way to see the reviews from multiple platforms. What do you dislike about Chatmeter? I cannot think of anything that I dislike about Chatmeter! Recommendations to others considering Chatmeter: Keep an eye on your score daily. ...

"Chatmeter review"

What do you like best about Chatmeter? Chatmeter is super easy to use and great for our company. What do you dislike about Chatmeter? There is nothin that I dislike and there are no downsides to Chatmeter. Recommendations to others considering Chatmeter: N/A What problems is Chatmeter solving and how is that benefiting you? The benefits of Chatmeter is that it helps our business improve customer experience.

"Daily insight's and easy access to customers!"

What do you like best about Chatmeter? I love that I can respond to guests across several different platforms, all in one place. It also allows me to see trends and get valuable insight into what we can improve on. What do you dislike about Chatmeter? I am missing direct response options to some large platforms like OpenTable and Yelp. What problems is Chatmeter solving and how is that benefiting you? All our reviews in one spot, so we can truly see how guests are experiencing our business. ...

"Chatmeter has streamlined responding to reviews!"

What do you like best about Chatmeter? The streamlined services does wonders for our operations team. Having all reviews in one place makes it extremely easy for our floor managers to quickly and accurately solve issues and thank guests letting them spend more time on the floor rather than behind a computer screen. What do you dislike about Chatmeter? Custom dev tickets can sometimes get lost or continually pushed down. What problems is Chatmeter solving and how is that benefiting you? We ...