8.7/10
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DT
Dylan T
08/06/20
Great work flow in seeing reviews from all social feeds
What do you like best? The interface is so easy to use and fast. The dashboard is concise and gives me data instantly for any parameters I want to search What do you dislike? There isn't anything I would change at the moment, keep up the great work! What problems are you solving with the product? What benefits have you realized? Its creating great dialogue with my guests and I am easily able to share information to my sous chefs and floor managers. We are able to decipher ...
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UI
User in Food & Beverages
08/04/20
Awesome platform
What do you like best? All info in one place is the reason I like it What do you dislike? Too much. Info to navigate is the what I dislike Recommendations to others considering the product: Great platform What problems are you solving with the product? What benefits have you realized? Helping my franchisees manage reviews better
UI
User in Hospitality
08/04/20
Great platform, very user friendly and easy to navigate through!
What do you like best? The new Pulse application as it allows me to dive deeper into where my areas of opportunity are. What do you dislike? I honestly can't say I dislike anything at the moment. Recommendations to others considering the product: Use it daily and you will reap the reward of analyzing your business from a different perspective. What problems are you solving with the product? What benefits have you realized? Identifying what our guests are saying ...
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TP
Tomenette P
07/30/20
Chatmeter has streamlined responding to reviews!
What do you like best? The streamlined services does wonders for our operations team. Having all reviews in one place makes it extremely easy for our floor managers to quickly and accurately solve issues and thank guests letting them spend more time on the floor rather than behind a computer screen. What do you dislike? Custom dev tickets can sometimes get lost or continually pushed down. What problems are you solving with the product? What benefits have you realized? We ...
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AI
Administrator in Real Estate
07/30/20
Always Reliable
What do you like best? In enjoy how quick my results are sent to me. What do you dislike? There is nothing that I dislike from the service. However, I dislike negative reviews.. What problems are you solving with the product? What benefits have you realized? I am able to find out how my residents feel an address their concerns.
AI
Administrator in Real Estate
07/30/20
Easy and fun platform
What do you like best? The site is very user friendly and modern. It really helps me manager all of our online reviews. What do you dislike? I haven't found anything that I dislike about this platform. What problems are you solving with the product? What benefits have you realized? We have been able to keep up with all out reviews in a timely manner. And the reposnses that the team provides are fantastic and professional.
UI
User in Veterinary
07/30/20
Chatmeter is awesome!
What do you like best? I love that Chatmeter brings everything to one platform. It helps me keep all of my reviews and stats in order. Chatmeter is also super user-friendly. What do you dislike? Sometimes I feel like my review responses take a bit longer to upload to the proper platform. Recommendations to others considering the product: If you are looking for somewhere to have all of your online platforms in one location, Chatmeter has provided a great service for this. ...
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UI
User in Real Estate
07/29/20
Great platform, easy to use one less thing to worry about for managers to monitor reviews.
What do you like best? Easy to use, everything in one place. aaa What do you dislike? Not all reviews show up. !!!!!!!!!!!!!!!!!!!! What problems are you solving with the product? What benefits have you realized? Not needing to look for online reviews. Time saver
UI
User in Real Estate
07/29/20
Excellent Service
What do you like best? Chatmeter makes it so easy to reply to reviews. What do you dislike? I have no complaints about chatmeter at all. What problems are you solving with the product? What benefits have you realized? It is easy to miss reviews but chatmeter makes it impossible.
JH
Jacqueline H
07/29/20
Great Tool, makes my job 10 times easier to see everything in one screen.
What do you like best? Chat meter has reports and breakdowns of reviews left. This has been a huge help in my daily job, it is nice to see the spreadsheets on what was reported and what can be improved. My staff has access to view and respond at anytime. This also helps my corporate office and ownership to see what we are being reviewed on. What do you dislike? First time I have ever used it and will recommend to others in my industry. Chatmeter has been so great, I do not see the ...
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