ChatMeter

Chatmeter is awesome

What do you like best? Ease of use, user-friendly interface, not much of a learning curve What do you dislike? There isn't much I don't like, maybe improving the notification system What problems are you solving with the product? What benefits have you realized? We are able to respond to customer's reviews in a timely manner which improves customer satisfaction

Chatmeter is great to use and helps make business much easier!

What do you like best? All the insights it gives in regards to reviews from multiple websites and social media. What do you dislike? Can be a bit confusing with so much that it has, but it is worth it to learn it all. What problems are you solving with the product? What benefits have you realized? If I don't notice a review on a certain review site or social media, I can look hear and see it so I can respond to it. I love the insights it gives of the reviews among all ...

Great tool

What do you like best? It great to be able to see what guest are saying about how your doing. What do you dislike? There is really nothing that we dislike. What problems are you solving with the product? What benefits have you realized? I as the GM am not always there. So this allows me to here what guest are saying daily.

Chatmeter for TWO MEN AND A TRUCK

What do you like best? The ability to see all platforms of reviews right in one place. I really appreciate the ability to filter the reviews to see which ones I have not yet responded to. With managing three different franchises in two different states, this is a HUGE help! I also really enjoy the competitor section where we can compare how we are doing up against some of our closest competitors in the area. We can also compare how each of our franchises are doing against each other as ...

Chatmeter is awesome for keeping track of reviews!

What do you like best? I like how I can see every platform for every location at the same time What do you dislike? I really don't dislike anything and I think it works great! What problems are you solving with the product? What benefits have you realized? Answer reviews quickly

Very User Friendly

What do you like best? I really like how easy Chatmeter is to use. What do you dislike? Our responses to guests are not editable What problems are you solving with the product? What benefits have you realized? We are able to respond to guests very quickly and have all of our responses in one place

Best all in one Review Site

What do you like best? My favorite thing about jap meter is that all of my reviews are in one place. Are used to have to go to multiple different sites but now everything is right there. What do you dislike? Honestly I really haven’t found anything that I dislike about the service. I am very happy with everything so far and have been using the service for almost 2 years now. What problems are you solving with the product? What benefits have you realized? I am able to see my ...

Great Product!

What do you like best? Easily view and respond to reviews. Lifetime analytics. What do you dislike? I miss the old layout on the review page, data above reviews rather than reviews being on a separate tab. I also wish the ability to choose 'All' on review sources was reinstated. What problems are you solving with the product? What benefits have you realized? Missing responding to reviews on less visible sites.

Love that you get notifications of new reviews!

What do you like best? I like that they have outreach. Keeps reviews coming in and lets us know how we are doing in real time What do you dislike? I get multiple emails for a single review. Overkill What problems are you solving with the product? What benefits have you realized? Gives residents the opportunity to communicate more with the office especially since we are not interacting with residents the same way we used to.

Best local brand management

What do you like best? I love that I can see all the different platform reviews. I love the pre-made responses for easy and quick review response. What do you dislike? Not really anything I don't like it's a great service. Recommendations to others considering the product: Great platform for reputation management. Easy to use and quick responses. What problems are you solving with the product? What benefits have you realized? Quick response time to resident reviews.