ChatMeter Reviews in April 2025: User Ratings, Pros & Cons

Chatmeter has been an incredibly tool enabling us to interact with guests about their experiences.

What do you like best? We are notified immediately when a guest places a review and we are able to easily and efficiently access the review and respond. What do you dislike? Haven’t noticed any dislikes thus far using chatmeter :) What problems are you solving with the product? What benefits have you realized? Any issue that arises with a guests experience we are notified promptly and are able to assess the situation and respond according through chatmeter.

clean easy to use

What do you like best? user friendly, well organized and push emails. All in one website What do you dislike? That the same review gets sent multiple times What problems are you solving with the product? What benefits have you realized? Quick responses to guests, all in one website

Chatmeter has streamlined responding to reviews!

What do you like best? The streamlined services does wonders for our operations team. Having all reviews in one place makes it extremely easy for our floor managers to quickly and accurately solve issues and thank guests letting them spend more time on the floor rather than behind a computer screen. What do you dislike? Custom dev tickets can sometimes get lost or continually pushed down. What problems are you solving with the product? What benefits have you realized? We ...

Always Reliable

What do you like best? In enjoy how quick my results are sent to me. What do you dislike? There is nothing that I dislike from the service. However, I dislike negative reviews.. What problems are you solving with the product? What benefits have you realized? I am able to find out how my residents feel an address their concerns.

Easy and fun platform

What do you like best? The site is very user friendly and modern. It really helps me manager all of our online reviews. What do you dislike? I haven't found anything that I dislike about this platform. What problems are you solving with the product? What benefits have you realized? We have been able to keep up with all out reviews in a timely manner. And the reposnses that the team provides are fantastic and professional.

Chatmeter is awesome!

What do you like best? I love that Chatmeter brings everything to one platform. It helps me keep all of my reviews and stats in order. Chatmeter is also super user-friendly. What do you dislike? Sometimes I feel like my review responses take a bit longer to upload to the proper platform. Recommendations to others considering the product: If you are looking for somewhere to have all of your online platforms in one location, Chatmeter has provided a great service for this. ...

All social in one place

What do you like best? Very helpful to have everything in one dashboard to check social and manage all our sites. What do you dislike? connectivity limited to respond directly with some sites. Recommendations to others considering the product: You've got to have this! If you want to keep track of multiple social accounts and be able to respond in one place not having to login to each one, look no further. Excellent customer service and pricing. What problems are you ...

Amazing tool to provide our team a full understanding of the guest experience.

What do you like best? The aggregate result of all rating platforms in one simple to use website. What do you dislike? The inability to respond for specific platforms directly from the site. What problems are you solving with the product? What benefits have you realized? Being able to reach out to all reviews we receive.

Everything has been ok, but I just do not have much time for the rest of it.

What do you like best? Being able to post responses to multiple sites. What do you dislike? There is nothing I dislike, I just do not have much time to use most of it. Recommendations to others considering the product: . What problems are you solving with the product? What benefits have you realized? Just saving time by responding to responses on multiple platforms from one site.

Great platform, easy to use one less thing to worry about for managers to monitor reviews.

What do you like best? Easy to use, everything in one place. aaa What do you dislike? Not all reviews show up. !!!!!!!!!!!!!!!!!!!! What problems are you solving with the product? What benefits have you realized? Not needing to look for online reviews. Time saver