Chatlio

"It’s fun to help customers with Chatlio"

What do you like best about Chatlio? The Slack integration, saved replies, and a simple scheduling system. What do you dislike about Chatlio? The widget is good, but it’d be great if they offered a pop-out or moveable version. What problems is Chatlio solving and how is that benefiting you? Immediate customer feedback helps us build better UX.

"Been using it for 10 months. Love it."

What do you like best about Chatlio? It's awesome having customer support right there in slack. Saved replies are super helpful. What do you dislike about Chatlio? I wish I could "/leave" a chat without clearing the chat history in the user's window. Sometimes they haven't responded in a while and I'm sure they just got distracted so I want them to see what I wrote if they come back, but I also want to /leave the chat myself.... What problems is Chatlio solving and how is that benefiting ...

"Works great for everything we need!"

What do you like best about Chatlio? Simple and easy to use chat platform to provide support to customers What do you dislike about Chatlio? Nothing really, it works for exactly what we need Recommendations to others considering Chatlio: It is a good chat interface platform for exactly what you need to provide immediate support to customers What problems is Chatlio solving and how is that benefiting you? Other than notifications for missed chats, everything operates well!

"Reliable and friendly user interface"

What do you like best about Chatlio? Tone that tells me that someone is on-line asking a question, and that goes out to entire sales force. What do you dislike about Chatlio? Sometimes hard to remember which menu item I should click on to monitor incoming on-line questions and then to connect to the caller to reply to them. Maybe it should switch modes automatically when a question comes in so that we can answer immediately. What problems is Chatlio solving and how is that benefiting ...

"Trusted and invaluable Live Chat feature"

What do you like best about Chatlio? It is easy to integrate, customize and maintain. In addition, we love the fact you can use it through Slack. It has been a time saver and brought great value to our customer service. Outstanding product, affordable, great Support team and brilliant Founder. Hats off to John for his ingenious creation. What do you dislike about Chatlio? There isn't a thing that we dislike about it. Recommendations to others considering Chatlio: I would most certainly ...

"Integrate customer chat to Slack, awesome"

What do you like best about Chatlio? The most important thing in Chatlio for us is the ability to have the customers needing help inside Slack, where everyone in our company is anyways and can easily help the customers without needing to use complicated web-based interface. What do you dislike about Chatlio? Haven't found anything yet that I would dislike. Recommendations to others considering Chatlio: If your company uses Slack, there's no reason not to choose to use Chatlio. What problems ...

"awesome product"

What do you like best about Chatlio? We're already on Slack all day, so Chatlio brings our customer communication into the same place. That lets us handle those requests in our normal flow of work. We got Chatlio up and running in minutes, and it's been fully stable and low maintenance over the last two years. What do you dislike about Chatlio? Honestly, I don't have any issues with Chatlio. I spent a few minutes installing it two years ago and it's been humming along ever since, giving us ...

"If You Use Slack, Use Chatlio"

What do you like best about Chatlio? Everyone needs live chat on their eCommerce site. Having a separate app for live chat customer support when you already have Slack would be boring. With Chatlio, it's just in Slack. That and the super simple WordPress plug-in that made adding Chatlio to our site almost no work is why I recommend Chatlio strongly if you have a business that runs on Slack, and sells stuff with WordPress site. So simple, fewer moving parts, 5 stars. What do you dislike ...

"The Live Chat application to rule them all"

What do you like best about Chatlio? Its easy integration, quality, simplicity, innovative approach and outstanding support team. What do you dislike about Chatlio? Frankly, there isn't one thing that I dislike about it. Recommendations to others considering Chatlio: We had been working on implementing a live chat feature to our service for a very short time and as soon as we came across Chatlio and saw that we were able to integrate it with Slack, we knew it was the right product for us. ...

"Excellent live chat "

What do you like best about Chatlio? I love the Slack integration as we can chat live seamlessly What do you dislike about Chatlio? Nothing - it's a great product! We love all the functionality. What problems is Chatlio solving and how is that benefiting you? Chatlio has helped us actively engage web visitors by setting up triggers.