8.2
Spot Score
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AB
Anatoly B
01/07/20
"Simply the best LiveChat for Slack"
What do you like best about Chatlio? When I discovered Chatlio almost 3 years ago, it was a game-changer for me. I hated to have to install "another" third-party software or web-based application to run my LiveChat. But with Chatlio, I was able to onboard my team of 10 support agents that were already on Slack in less than 10 minutes. No need to set up again 10 accounts, or to upload a profile picture, bio, etc... I just log in once with Slack and boom! I was all set. It was love at first ...
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AU
Anonymous User
10/22/19
"Chatlio is Wonderful!"
What do you like best about Chatlio? Chatlio is an excellent livechat support feature. You can easily customize the template, hours of operation and more. Our version of Chatlio is linked to Slack. Slack is how our Chatlio talks to us; it allows everyone in the office the opportunity to read tech support questions to filter who is best suited to answer. We have never had any issues with Chatlio, including no disruptive maintenance. There are multiple subscription levels that allow you to ...
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JG
Jorge G
09/28/19
"A new chat experience for business users."
What do you like best about Chatlio? Chatlio opens a new door to all those people or users who have a website with products, this application simple to manage and easy to configure will allow us to see in real time the opinions of new projects and the opinion on the products something I find very innovative for all those companies that have been working with websites, offers high quality chat and settings for you to feel much more comfortable when using the program. What do you dislike ...
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BM
Bill M
12/20/18
"Works great for communicating with our customers"
What do you like best about Chatlio? It integrates with our in office chat system so its easy to use. What do you dislike about Chatlio? So far its been great, haven't had an issue Recommendations to others considering Chatlio: If you need an easy to use product that allows you to effectively communicate with your customers, look no further than using Chatlio! What problems is Chatlio solving and how is that benefiting you? Communicating with our customers as soon as they sign up, so all ...
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PE
Peggy E
12/20/18
"Great integration and interface"
What do you like best about Chatlio? The settings interface is well organized and comprehensive. What do you dislike about Chatlio? It's a little tough to find the settings you're looking for sometimes because there are so many of them, but that's a good problem to have! What problems is Chatlio solving and how is that benefiting you? Chat for our website and software service.
DC
Daxton C
12/20/18
"Chatlio is a profitable, affordable addition to our website "
What do you like best about Chatlio? Chatlio offers a simple display that integrates with slack quite nicely. It allows us to communicated with our customers instantly and provide better service and support to them. What do you dislike about Chatlio? I really can't think of anything that I dislike. I think that it would be nice if there were Pre-qualifying questions that the customer would have to answer before the message was pushed off to us. What problems is Chatlio solving and how is ...
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AU
Anonymous User
12/18/18
"Awesome!"
What do you like best about Chatlio? Simple to integrate, works amazing.. saw an immediate impact! What do you dislike about Chatlio? Nothing other than I kinda wish I had it a long time ago. Recommendations to others considering Chatlio: Integrate with rocketchat! What problems is Chatlio solving and how is that benefiting you? Engagement and quick response from potential new clients.
JS
Joel S
12/14/18
"Solid chat software we use with slack. "
What do you like best about Chatlio? The integration with slack is pretty good. We're able to do cool things like tell which customer we're talking to before they even tell us. This is very helpful for pulling up records quickly, and other obvious reasons. What do you dislike about Chatlio? It hasn't really given me much trouble, unlike other software. What problems is Chatlio solving and how is that benefiting you? While we still need 2 vendors for internal messaging and external chat, ...
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SS
Stephan S
12/14/18
"Best way to connect with customers"
What do you like best about Chatlio? I love the integration features. Formerly we used Hubspot, and found it was a mess. The ability to handle and share conversations in Slack is amazing, and the reason we switched. It's 100% worth the pain and effort to switch from Hubspot Messenger feature. We would love to see Chatlio expand the integration to allow more and varied interactions. What do you dislike about Chatlio? The lower end subscription could use or operators. The 50$/month is a bit ...
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AU
Anonymous User
12/14/18
"Love it"
What do you like best about Chatlio? The fact that it implements with slack. What do you dislike about Chatlio? Would be nice if it could be more customized. Recommendations to others considering Chatlio: none What problems is Chatlio solving and how is that benefiting you? More leads generated.