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Starts from $89/Month
ChaseData's DialedIn receives high praise for its user-friendly interface and exceptional customer service. Users appreciate the ease of reaching customers efficiently, reliable uptime, and proactive support staff. With continuous software updates and a plethora of features, DialedIn stands out as a top choice for call centers. The ability to track dispositions ...Read more
User-friendly interface that works efficiently.
Excellent customer support and technical assistance.
Continuous updates with cutting-edge technology and features.
Reliable system with great uptime and quality calls.
Issues with system errors and integration functionalities.
Limited mobile access for administrative purposes.
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Showing 41-45 out of 45
NR
Nicholas R
01/09/20
Want an increase in production?
What do you like best? Streamlined calling and the customization of the dialer with the scripts tab. The customer service is excellent as well. Brandon and Guillermo are great to work with and really know the program to a T. What do you dislike? Have not had a negative experience thus far. Recommendations to others considering the product: It will make your life a whole lot easier if you get someone who can do computer programming. (HTML coding and Java) What problems are you solving ...
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RJ
Robert J
01/09/20
Great System!
What do you like best? We are able to add additional Agents without fail and there are unlimited dialer plans which accommodates the growing size of our company. What do you dislike? There are times where the system has a lag with the Agent "Hub" and some available seats do not show available and miss call opportunities. Likely to do with pending system updates. What problems are you solving with the product? What benefits have you realized? The reporting system allows us to maintain ...
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UI
User in Insurance
01/08/20
CHASE is great for business.
What do you like best? customer service is outstanding, very professional. What do you dislike? System updates during business hours, is not a good for our business. What problems are you solving with the product? What benefits have you realized? benefits that chase response is very quick.
RJ
Rob J
01/07/20
Great Dialer System
What do you like best? The Agent app is very user friendly and allows multiple dispostions for each call. The Agent access is very detailed. What do you dislike? There are sometimes update errors within the system where we don't get notified there are updates pending and we have mishandled calls. What problems are you solving with the product? What benefits have you realized? We have improved out call accuracy when it comes the the metircs of each Campaign. We have been able to ...
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CS
Courtney S
01/06/20
Big or small ChaseData can support your needs.
What do you like best? They provide amazing support. They have a well trained staff on hand to resolve any problems you or your users have. If you need custom reporting or help with complicated scripting they are there to help and they do so in a timely fashion. What do you dislike? The learning curve as a supervisor and as a user is steep. It is not as intuitive as it could be. This is improving over time and as always once you know where to go for your needs it works well. What ...
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