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ChaseData CCaaS - Auto Dialer Software

ChaseData CCaaS Reviews in April 2025: User Ratings, Pros & Cons

Connect with customers, convert sales effortlessly.

4.6

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Starts from $89/Month

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ChaseData CCaaS Reviews & Ratings

4.6

Excellent

Based on 51 ratings & 45 reviews

Rating Distribution

Excellent

(40)

Very Good

(3)

Good

(2)

Poor

(0)

Terible

(0)

Expert's Review generated by AI

ChaseData's DialedIn receives high praise for its user-friendly interface and exceptional customer service. Users appreciate the ease of reaching customers efficiently, reliable uptime, and proactive support staff. With continuous software updates and a plethora of features, DialedIn stands out as a top choice for call centers. The ability to track dispositions ...Read more

ChaseData CCaaS pros and cons

  • User-friendly interface that works efficiently.

  • Excellent customer support and technical assistance.

  • Continuous updates with cutting-edge technology and features.

  • Reliable system with great uptime and quality calls.

  • Issues with system errors and integration functionalities.

  • Limited mobile access for administrative purposes.

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Showing 21-30 out of 45

RJ

Robert J

11/18/20

4 out of 5

Great System!

CR

Claire R

09/15/20

5 out of 5

Finally, real solutions for my call center! A+ customer service!

What do you like best? They have dailing options that fit my business. They never put us in a box and have had real solutions. Dylan, from their customer support team was proactive and supported me EVERY step of the way! They have won me over completely and I highly recommend them. I tried 4 different companies and none of them compared. What do you dislike? I haven't found anything that I havent been impressed with. Recommendations to others considering the product: Try it! All you ...

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AN

Ashleigh N

02/24/20

5 out of 5

Wonderful Company

What do you like best? I love how user-friendly the admin and agent portals are. I also really appreciate how patient, understanding, and helpful the sales rep and technical support staff were. I highly recommend this company. What do you dislike? I have not found anything I do not like about Chase Data at this time. Recommendations to others considering the product: I highly recommend everyone use Chasedata. What problems are you solving with the product? What benefits have you ...

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BM

Bob M

02/20/20

5 out of 5

Best dialer we've ever used!

What do you like best? The interface is easy to use, does a great job handling calls and providing metrics needed to maximize our profitability and the price can't be beat What do you dislike? Wish it wasn't so dependent on Windows . Recommendations to others considering the product: Give them a try! What problems are you solving with the product? What benefits have you realized? Penetrating our leads better than ever before

AI

Administrator in Wholesale

02/15/20

4.5 out of 5

Chase data our go-to dialing system

What do you like best? No other company. As far as Auto dialers go can come close to their technical. Support. Any question, I need answered gets answered properly and expeditiously. . The system is loaded with features that you have to pay for with the competitors. Profits have gone up 25% What do you dislike? I can't say anything that I don't like about it. Recommendations to others considering the product: highly recommended What problems are you solving with the product? What ...

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NG

Nathan G

02/15/20

4.5 out of 5

Very User Friendly

What do you like best? Chase Data is very user-friendly as I am able to pull almost any report I need for different metrics within our business What do you dislike? the hardest part is sometimes isolating different groups within my reports What problems are you solving with the product? What benefits have you realized? Chase, again helps us with metrics to properly evaluate aspects of our business

BL

Brittany L

02/14/20

5 out of 5

Best dialer we've used yet.

What do you like best? Chase Data helps organize our call flow & has some GREAT management tools to assist in monitoring, reports, etc. What do you dislike? I would love to see a little more training to the support staff to make tech support calls go a little easier. Also please consider making compatible with Mac (besides just parallels dual-boot) Recommendations to others considering the product: Very few flaws, definitely worth the money. What problems are you solving with the ...

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AI

Administrator in Banking

02/14/20

3 out of 5

Chase Date Review

What do you like best? I like that the system is pretty much self explanatory and pretty easy for the agents to navigate What do you dislike? I a lot of system errors, and integrations not working as they should. What problems are you solving with the product? What benefits have you realized? I know exactly what all of my agents are doing, I love that I can screen share, and I have the agents separated by skill

UI

User in Telecommunications

02/13/20

5 out of 5

Great interaction customer support

What do you like best? Great interface simple. Shallow learning curve. customer service is amazing! What do you dislike? Interface can glitch and calls sometimes disconnect. But not too often Recommendations to others considering the product: Make sure you have enough functions for auto dial as there may be other programs that are less simple to use but more functional (that may be necessary/unnecessary) depending on your business type. What problems are you solving with the ...

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RT

Robert T

02/13/20

5 out of 5

Been a Chase customer for over 10 years.

What do you like best? The list management features. This is an absolute priority when looking for a call center. What do you dislike? Would like better options to be able to print reports. Also would like to have mobile access, at least for administrative purposes. What problems are you solving with the product? What benefits have you realized? We use Chase for multiple applications. That is one of the of chase the flexibility to run multiple campaigns with completely different ...

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