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Showing 21-30 out of 45
RJ
Robert J
11/18/20
Great System!
UI
User in Telecommunications
02/13/20
The software was lightweight and efficient.
What do you like best? Clear communication of call flow procedures with narrowed disposition tool to make call handling less of a hassle. Login was well designed. Easily installed and removed. What do you dislike? No suggested min break between calls makes server load and node efficiency less effective. Including permissive and non permissive action based on enterprise solution could further software's demand. Recommendations to others considering the product: As I may have ...
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AI
Administrator in Insurance
02/10/20
User Friendly
What do you like best? The system it self is very user friendly and easy to understand. I like a few features that make it faster What do you dislike? Some of the tech issues and their customer service. It feels like their tech support team is not fully knowledgeable on how to fix certain issues. What problems are you solving with the product? What benefits have you realized? call automation, managing leads and monitor agents
AI
Administrator in Banking
02/14/20
Chase Date Review
What do you like best? I like that the system is pretty much self explanatory and pretty easy for the agents to navigate What do you dislike? I a lot of system errors, and integrations not working as they should. What problems are you solving with the product? What benefits have you realized? I know exactly what all of my agents are doing, I love that I can screen share, and I have the agents separated by skill
TP
Tiffany P
01/31/20
I think this is a better option for residential calls than business to business
What do you like best? The support guys are very helpful but work off-site and they don't always get correct information from the company. They are helpful and friendly though. I also like the fast paced way we can go from call to call with no between time. Casey and Dylan are excellent support agents. What do you dislike? I don't like it's a download. The settings are complicated. I have a lot of issues where support calls are needed. They want to over-explain everything. They don't ...
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AU
Anonymous User
06/15/23
"sales"
What do you like best about DialedIn by ChaseData? this works great for reaching all of our customers What do you dislike about DialedIn by ChaseData?
AW
Alan W
06/14/23
"Great program to use!!!"
What do you like best about DialedIn by ChaseData? it is user friendly, works 99% of the time and is very helpul What do you dislike about DialedIn by ChaseData?
CL
Carlos L
05/30/23
"ChaseData has been a breath of fresh air!"
What do you like best about DialedIn by ChaseData? Owned and operated call centers for 20 plus years and in that time I've experienced many predictive dialers. From owning premise dialers to working with the first hosted products on the market I've seen it all. 9 years ago I decided to give ChaseData a try and I haven't looked back since. Their support staff is super attentive and always eager to assist. They're always on the cutting edge of technology continuously updating their software ...
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TF
Temei F
05/26/23
"An amazing dialer"
What do you like best about DialedIn by ChaseData? They have the best customer support. Always friendly and willing to help. What do you dislike about DialedIn by ChaseData?
SM
Siphesihle M
05/26/23
"Review from a sales agent perspective"
What do you like best about DialedIn by ChaseData? I like how everything is streamlined and easy for me to use What do you dislike about DialedIn by ChaseData?