ChaseData CCaaS

ChaseData exceeds expectations

What do you like best? Chasedata's intuative interface and database saavy approach to creating top-tier dialer What do you dislike? So far we have not seen anything specific that we dont like. What problems are you solving with the product? What benefits have you realized? ChaseData Delivers. We migrated from Vicidial to ChaseData for several reasons. 1/ exceptional built in and on-the-fly reporting capabilities increases visibility into our daily operation. 2/ intuitive interface made ...

Best Dialer Evaluated, Hands Down

What do you like best? Intuitive interface and user experience; technologically designed and well though out; excellent customer service and support; robust reporting; solution to meet all and custom needs What do you dislike? not much to add here, ChaseData is a great company. What problems are you solving with the product? What benefits have you realized? all contact center operations; easy setup and increased focus on campaign optimization instead of setup and trouble-shooting; ...

Chasing Leads With Chase Data

What do you like best? The automated dialing system as well as the calls that come thru What do you dislike? There tends to be duplicate records in the system Recommendations to others considering the product: I highly recommend getting and using Chase Data - it will help your business grow. What problems are you solving with the product? What benefits have you realized? We can find companies that will be moving a lot easier using Chase Data which was one of our greater needs

Great System!

What do you like best? We are able to add additional Agents without fail and there are unlimited dialer plans which accommodates the growing size of our company. What do you dislike? There are times where the system has a lag with the Agent "Hub" and some available seats do not show available and miss call opportunities. Likely to do with pending system updates. What problems are you solving with the product? What benefits have you realized? The reporting system allows us to maintain ...

Want an increase in production?

What do you like best? Streamlined calling and the customization of the dialer with the scripts tab. The customer service is excellent as well. Brandon and Guillermo are great to work with and really know the program to a T. What do you dislike? Have not had a negative experience thus far. Recommendations to others considering the product: It will make your life a whole lot easier if you get someone who can do computer programming. (HTML coding and Java) What problems are you solving ...

CHASE is great for business.

What do you like best? customer service is outstanding, very professional. What do you dislike? System updates during business hours, is not a good for our business. What problems are you solving with the product? What benefits have you realized? benefits that chase response is very quick.

Great Dialer System

What do you like best? The Agent app is very user friendly and allows multiple dispostions for each call. The Agent access is very detailed. What do you dislike? There are sometimes update errors within the system where we don't get notified there are updates pending and we have mishandled calls. What problems are you solving with the product? What benefits have you realized? We have improved out call accuracy when it comes the the metircs of each Campaign. We have been able to ...

Big or small ChaseData can support your needs.

What do you like best? They provide amazing support. They have a well trained staff on hand to resolve any problems you or your users have. If you need custom reporting or help with complicated scripting they are there to help and they do so in a timely fashion. What do you dislike? The learning curve as a supervisor and as a user is steep. It is not as intuitive as it could be. This is improving over time and as always once you know where to go for your needs it works well. What ...

Chase data our go-to dialing system

What do you like best? No other company. As far as Auto dialers go can come close to their technical. Support. Any question, I need answered gets answered properly and expeditiously. . The system is loaded with features that you have to pay for with the competitors. Profits have gone up 25% What do you dislike? I can't say anything that I don't like about it. Recommendations to others considering the product: highly recommended What problems are you solving with the product? What ...

Very User Friendly

What do you like best? Chase Data is very user-friendly as I am able to pull almost any report I need for different metrics within our business What do you dislike? the hardest part is sometimes isolating different groups within my reports What problems are you solving with the product? What benefits have you realized? Chase, again helps us with metrics to properly evaluate aspects of our business