ChaseData CCaaS

Finally, real solutions for my call center! A+ customer service!

What do you like best? They have dailing options that fit my business. They never put us in a box and have had real solutions. Dylan, from their customer support team was proactive and supported me EVERY step of the way! They have won me over completely and I highly recommend them. I tried 4 different companies and none of them compared. What do you dislike? I haven't found anything that I havent been impressed with. Recommendations to others considering the product: Try it! All you ...

Wonderful Company

What do you like best? I love how user-friendly the admin and agent portals are. I also really appreciate how patient, understanding, and helpful the sales rep and technical support staff were. I highly recommend this company. What do you dislike? I have not found anything I do not like about Chase Data at this time. Recommendations to others considering the product: I highly recommend everyone use Chasedata. What problems are you solving with the product? What benefits have you ...

Best dialer we've ever used!

What do you like best? The interface is easy to use, does a great job handling calls and providing metrics needed to maximize our profitability and the price can't be beat What do you dislike? Wish it wasn't so dependent on Windows . Recommendations to others considering the product: Give them a try! What problems are you solving with the product? What benefits have you realized? Penetrating our leads better than ever before

Best dialer we've used yet.

What do you like best? Chase Data helps organize our call flow & has some GREAT management tools to assist in monitoring, reports, etc. What do you dislike? I would love to see a little more training to the support staff to make tech support calls go a little easier. Also please consider making compatible with Mac (besides just parallels dual-boot) Recommendations to others considering the product: Very few flaws, definitely worth the money. What problems are you solving with the ...

Great interaction customer support

What do you like best? Great interface simple. Shallow learning curve. customer service is amazing! What do you dislike? Interface can glitch and calls sometimes disconnect. But not too often Recommendations to others considering the product: Make sure you have enough functions for auto dial as there may be other programs that are less simple to use but more functional (that may be necessary/unnecessary) depending on your business type. What problems are you solving with the ...

Been a Chase customer for over 10 years.

What do you like best? The list management features. This is an absolute priority when looking for a call center. What do you dislike? Would like better options to be able to print reports. Also would like to have mobile access, at least for administrative purposes. What problems are you solving with the product? What benefits have you realized? We use Chase for multiple applications. That is one of the of chase the flexibility to run multiple campaigns with completely different ...

By far the best auto dialing system on the market!

What do you like best? Easy to use and set up. Not to mention any time I have an issue or a question the customer service agents are always helpful and very polite. The admin works great and makes it really easy to monitor calls. Also makes a great coaching and training tool. What do you dislike? The updates should be automatically done Recommendations to others considering the product: Don't be afraid to call them if you need help. Its always quick and easy. What problems are you ...

Best Dialer Evaluated, Hands Down

What do you like best? Intuitive interface and user experience; technologically designed and well though out; excellent customer service and support; robust reporting; solution to meet all and custom needs What do you dislike? not much to add here, ChaseData is a great company. What problems are you solving with the product? What benefits have you realized? all contact center operations; easy setup and increased focus on campaign optimization instead of setup and trouble-shooting; ...

ChaseData has been a breath of fresh air!

What do you like best? Owned and operated call centers for 20 plus years and in that time I've experienced many predictive dialers. From owning premise dialers to working with the first hosted products on the market I've seen it all. ^ years ago I decided to give ChaseData a try and I haven't looked back since. Their support staff is super attentive and always eager to assist. They're always on the cutting edge of technology continuously updating their software with the latest features. ...

Customer of 6 yrs - chase data loyalist

What do you like best? I’m a big fan of the user friendliness.. What do you dislike? If I had to put something, their customer service is a bit slow to fix issues, but not terrible. What problems are you solving with the product? What benefits have you realized? Great efficiency with calling & realized the importance of constant contact with guests