Chargify Reviews in April 2025: User Ratings, Pros & Cons

MIGRATED TO Maxio

Great help in bills collection

PROS & CONS What are the best aspects of this product? I love Chargify's notification features because it helps get on track in the collection of payments, especially those that are past due. I also love its ability to get monthly, quarterly, and yearly revenue insights. What aspects are problematic or could work better? The coupon system still needs improvement. It's a little confusing to use. What specific problems in your company were solved by this product? It helps us ...

Easy to understand service for managing payments

What do you like best? - Very useful system for scheduling and tracking payments - Interface is easy to understand, and includes plenty of features you wouldn't even think you need, until you suddenly need them What do you dislike? - Metrics and dashboard could be a little more intuitive, some of its features aren't immediately relevant to our business (and we use another service for that anyway) - Integrations could be a lot more helpful if there were marketed more ...

Billing management made easy

PROS & CONS What are the best aspects of this product? I was hesitating to dive inside the ecommerce world, right because I was too afraid to deal with billing and subscriptions. I obviously wanted to sell more, but keeping records of it and maintaining a support center sounded terrifying to me! Luckily, there was Chargify to make things easier: ever since I opened an e-store, it has been with me to manage billing and subscription, and I don't have to worry about about billing and ...

Solid platform for managing online sales

PROS & CONS What are the best aspects of this product? Installation was not as painful as it can be sometimes, and we quickly understood we were dealing with a well-integrated tool. The decisive criterion for us was Wufoo integration, which is very well done. The product comes with excellent support which handles issues in less than an hour, while the platform is powerful enough to deal with multiple recurring donations per time. I also recommend it because of neat reporting, I think ...

Allows us to track, collect client's billing perfectly!

What do you like best? I like the insight Chargify provides for monthly, quarterly, and yearly revenue. Notifications are great on collecting past due payments, and helps pinpoint potential problem accounts via expired payment information. What do you dislike? The coupon system can be a but confusing, as you can create as many as you'd like, but the stickability is not the clearest. Recommendations to others considering the product: If you are having issues with collecting ...

User Friendly

What do you like best? How easy it is to navigate the interface and change prices. The recent update has made that even better and easier. What do you dislike? It's a little slow at times. Seems like maybe it has something to do with peak business hours. This does seem to be improving though. Recommendations to others considering the product: If you want simplicity, this is the service for you. What problems are you solving with the product? What benefits have you ...

Easy to setup and use. Flexible with a heaps of features & functionality.

What do you like best? Chargify was really simply to implement and use. Their documentation is extensive and the support team are really responsive. They are constantly pro-actively improving and adding to the product to meet subscription management needs and provide flexibility. What do you dislike? There are a few gaps in functionality, particularly around the billing portal which I would like to see improved to allow customers to add more details to their accounts. Also, bulk ...

Quite flexible and complete platform for recurring payments

What do you like best? Easy to connect with payment gateways Ability to create subscription plans, coupons and discounts Flexibility on subscriptions management and ability on addressing any customer problems. What do you dislike? The reports and statistical factors could be improved along with the billing plans of the platform. What problems are you solving with the product? What benefits have you realized? We have ben managing all our subscribed and paying users ...

Good for Subscription Businesses

What do you like best? Integrations with our bookkeeping software. What do you dislike? Doesn’t fit our SaaS model, and we have to use workarounds for our product and addons. Not a perfect system. What problems are you solving with the product? What benefits have you realized? We’re keeping on top of trials, subscription, and are getting paid!

Problematic and not user friendly

What do you like best? Chargify's Customer support is highly responsive and knowledgeable, somewhat makes up for the difficulties of navigating Chargify. What do you dislike? I do not have an experience with another tool to make it directly comparable, but as a non-pro user found it really rather complicated to navigate between accounts and subscriptions. Additionally reporting from Mixpanel is highly limited, ie. report output is not customizable, I would need to check each user ...