Chargify

MIGRATED TO Maxio

Faster and simpler payment process

PROS & CONS What are the best aspects of this product? Chargify basically made things easier and simpler for us and for our customers. The payment process is no longer a headache. What aspects are problematic or could work better? The process of preparing invoices could be simpler. What specific problems in your company were solved by this product? We use Chargify mainly for revenue management, payment setup, dunning, and invoicing. Are you a current user of this product? No

A good tool to manage subscriptions

PROS & CONS What are the best aspects of this product? I love that Chargify can be integrated with our bookkeeping software. What aspects are problematic or could work better? We have to avail add-ons to make it perfectly fit our system. What specific problems in your company were solved by this product? This helps us manage all the trials and regular subscriptions! We can easily track the bills and payments made. Are you a current user of this product? Yes

Great help in bills collection

PROS & CONS What are the best aspects of this product? I love Chargify's notification features because it helps get on track in the collection of payments, especially those that are past due. I also love its ability to get monthly, quarterly, and yearly revenue insights. What aspects are problematic or could work better? The coupon system still needs improvement. It's a little confusing to use. What specific problems in your company were solved by this product? It helps us ...

Allows us to track, collect client's billing perfectly!

What do you like best? I like the insight Chargify provides for monthly, quarterly, and yearly revenue. Notifications are great on collecting past due payments, and helps pinpoint potential problem accounts via expired payment information. What do you dislike? The coupon system can be a but confusing, as you can create as many as you'd like, but the stickability is not the clearest. Recommendations to others considering the product: If you are having issues with collecting ...

Good for Subscription Businesses

What do you like best? Integrations with our bookkeeping software. What do you dislike? Doesn’t fit our SaaS model, and we have to use workarounds for our product and addons. Not a perfect system. What problems are you solving with the product? What benefits have you realized? We’re keeping on top of trials, subscription, and are getting paid!

Mighty product, it can do a lot of stuff

PROS & CONS What are the best aspects of this product? Chargify is a friendly, simple, and easy to use platform that has all the features necessary for running a successful online sales business. Its dashboard is simply powerful: you can use it to check your revenue performance, and to control the number of sign ups all the time. Neat reporting is also included in the benefit package! We use it every day, since it is involved in all product updating, communication and refunding ...

Simplifies the payment process

What do you like best? Chargify simplifies the payment process for customers and for the back office. What do you dislike? I don't dislike Chargify. However, you could make it easier to change Invoices. As it stands, there are too many steps. Recommendations to others considering the product: Use Chargify to Simplify your accounting What problems are you solving with the product? What benefits have you realized? Dunning/Invoices/Payment Setup/Revenue Management

Excellent Service with the BEST Customer Support

What do you like best? The process is easy to set up and the chat help desk is absolutely the BEST I've ever interacted with. What do you dislike? My customers sometimes have trouble getting their cards to go through. Also, I don't want services to cancel when payment doesn't go through because my clients are under contract. I want to be able to have them sign up for a contracted period and then go month to month after that. What problems are you solving with the product? What ...

Easy to use and value for money

What do you like best? Easy to use and our customers are happy with our billing service. The support function is great. System up-time is great, never had any issues with downtime at all. What do you dislike? The reports are basic. Deferring revenue isn't the easiest to do with Chargify, but not impossible. Recommendations to others considering the product: Chargify is very flexible and handles almost any billing scenario imaginable What problems are you ...

Fantastic payment management

What do you like best? Chargify is incredibly easy to use. Setting up promo codes, discounts, and products is super easy. What do you dislike? Any issues we've had have been handled quickly by support or figured out internally. What problems are you solving with the product? What benefits have you realized? Better revenue insight and management.