Chargebee Reviews in April 2025: User Ratings, Pros & Cons

"Great platform for any SaaS"

What do you like best about Chargebee? Chargebee was really easy to integrate into our SaaS and it has worked great since then. It's very useful specially for generating EU VAT compliant invoices, capability of managing credit notes, custom subscriptions, dunning, etc It's also great for offering several payment methods such as card, paypal and direct debit What do you dislike about Chargebee? It would be useful to be able not generate an invoice until the renewal is paid. What problems is ...

"Fantastic billing partner"

What do you like best about Chargebee? Easy to set up, to use, and to automate. Clients love it. Integrates nicely with xero and other apps. Support is quick and very helpful. What do you dislike about Chargebee? The pricing is a bit steep (but I haven't reached that level yet, and when I do it might not even be an issue, so it's not a real opinion, just an observation) What problems is Chargebee solving and how is that benefiting you? Super simple way to set up client subscription billing ...

"Great solution for subscription based charges!"

What do you like best about Chargebee? Fantastic subscription management Easy to use Customer support is excellent. Problems are solved quickly. Great features Help database is extremely comprehensive and easy to understand What do you dislike about Chargebee? Not sure I can think of any downsides, just a great product for what I require. Maybe the only downside is the reduced functionality on a phone - some features are not included on the phone browser environment. Maybe an app for mobile ...

"Works great for our business. Amazing documentation"

What do you like best about Chargebee? We needed to offer a lot of custom subscription options for our business and Stripe didn't offer as much as we need. We ended up building a custom project with chargebee instead. The API documentation was quite helpful, everything worked as expected. If you are familiar developing with Stripe then it should be no problem. What do you dislike about Chargebee? Chargebee is great but if you are not a developer you will have a hard time building something ...

"Best choice for SaaS in Europe"

What do you like best about Chargebee? Chargebee has all the features that are needed to automate billing in Europe and is easy to set up. Best part is that you can start right away with the user interface and and connect it to the backend later. They also have a great startup plan! What do you dislike about Chargebee? When automating with zapier or make not all features are available through triggers. BUt that is not really a big deal if you are planning on integrating it properly ...

"A great way to manage payment plans for my product."

What do you like best about Chargebee? The best thing about Chargebee is that you don't need to have a technical background to operate this tool. A layman could learn setting up chargebee in a few minutes. Secondly, all of their service is free until you reach a 100,000 mark on your aggregate earnings. Kudos to them! What do you dislike about Chargebee? Can't really think of anything. The platform fulfills my needs just fine for now.a What problems is Chargebee solving and how is that ...

"Best subscription management solution"

What do you like best about Chargebee? Easy to use subscription management solution not only for SAAS platforms. What do you dislike about Chargebee? With a lot of options to configure Chargebee we sometimes come to an end and we need to contact support. What problems is Chargebee solving and how is that benefiting you? One place to manage all billing information about our users.

"Excellent Subscription Payment Website"

What do you like best about Chargebee? Chargebee is great in that there is a free version. I love that it can connect to Stripe and can send email paid invoices/receipts to my customers (automatically for free) after payment is received. I also love how I can change the payment amounts for each subscriber easily. It is great that it can also automatically let customers know that their payment method on file is expired so that they can update it themselves before the next payment is ...

"Been great to manage subscriptions"

What do you like best about Chargebee? Been using chargebee for almost 4 years now, it's been great to manage our offerings and client subscriptions. What do you dislike about Chargebee? Can't add a backup payment method on free plan What problems is Chargebee solving and how is that benefiting you? Easy management of packages and client subscriptions

"Chargebee is very easy to use"

What do you like best about Chargebee? Chargebee is very easy to use, even without any training or tutorials. The tool is very intuitive, so you always find the information you are looking for. It's great how easy it is to set up a new payment plan and to share it with your customers. What do you dislike about Chargebee? Sometimes the error messages about why a customer's payment hasn't suceeded aren't very informative and then I have to do further reasearch to understand what's the reason ...