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8.9

Spot Score

Chaport - Live Chat Software

Chaport Reviews in April 2025: User Ratings, Pros & Cons

Effortless customer communication, even when offline.

4.8

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Starts from $15/User/Month when Billed Yearly, also offers free forever plan

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Chaport Reviews & Ratings

4.8

Excellent

Based on 14 ratings & 17 reviews

Rating Distribution

Excellent

(16)

Very Good

(1)

Good

(0)

Poor

(0)

Terible

(0)

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Showing 8-14 out of 17

AI

Administrator in Cosmetics

12/05/19

5 out of 5

"Chaport Review"

What do you like best? I have used chaport live chat feature for API integration. It was very easy to integrate. What do you dislike? Account activation for getting access token was little delayed but after that it was all good. What problems are you solving with the product? What benefits have you realized? I am trying help users

AI

Administrator in Computer Software

08/19/19

5 out of 5

"Don't hesitate - it's brilliant!"

What do you like best? Chaport is easy to use with a beautiful chat widget. I love the fact that the API allows further customization and that we can pull user details within our app. What do you dislike? Just one small issue: Users have to create their own saved replies, and it can not be added by the admin for all users. Although, not a big deal. Recommendations to others considering the product: Pricing is based on the number of operators that can be online simultaneously, which makes it ...

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GR

George R

08/01/19

5 out of 5

"Enjoy communication with customers with the Chaport software."

What do you like best? Very easy to use software and how it has desktop and mobile application version makes it possible to chat through live chat whenever and wherever you are. What do you dislike? Lo que no me gusto del software es que no cuenta con una versión compatible para mi móvil iphone x tuve que cambiar de móvil para poder tener la aplicación móvil. Recommendations to others considering the product: The price is very fair for the functions offered by this excellent software for ...

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MD

Mother Daughter Outfits I

11/21/18

5 out of 5

"Best Chat Tool for Small Businesses"

What do you like best? • Unbeatable pricing plans. Chaport offers FREE,FOREVER and Pro plans. The FREE,FOREVER plan itself offers the features such as collecting visitor emails that helps acquire customers, while many of its competitors charge somewhere between $10-50 per month. If you want to engage more with your customers, its Pro plan offers more advanced features such as Auto-invitations. • Modern design. UI matters. Let's be frank here: Chaport has a beautiful UI. Its modern and ...

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UI

User in Design

10/29/18

3.5 out of 5

"Mediocre"

What do you like best? I like that it is easy to sign in and get started and user friendly. What do you dislike? I don't like that it keeps me signed if I click out of the site but don't properly "log out". Recommendations to others considering the product: Properly log in and out when done. What problems are you solving with the product? What benefits have you realized? Clients getting frustrated with not a quick enough response at times. Some benefits like quick answers for clients not ...

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HL

Hoang L

09/21/18

4.5 out of 5

"Best Chat Support Tool, Simple, Easy to install and FREE!"

What do you like best? First of all it's FREE! So easy to install like just minute to setup. Great customer support! Easy to use, Cool User interface, Visitors can see who's online on team. Nothing to say but it's a great tool easy and effective. What do you dislike? Maybe more features in futre. Nothing to say this time. Recommendations to others considering the product: With Chaport you will find all you need. I recommend this to try it to your business it will boost your leads and sales. ...

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TH

Tyler H

01/09/18

5 out of 5

"The best Intercom alternative"

What do you like best? -Similar design to Intercom - Nice widget design -Nice agent UI - Shows when team is online What do you dislike? Support could be better, but better than most companies. Recommendations to others considering the product: Give it a go! It might not be for you, but try. What problems are you solving with the product? What benefits have you realized? Really easy to use for both our visitors and agents.