Chameleon Reviews in April 2025: User Ratings, Pros & Cons

Best On-boarding tool I've used. Period.

What do you like best? Ease of use. Fantastic price. I have used this product to onboard everyone from machine vision scientists to construction schedulers into various applications. It offers the abstraction between developers and products. Fantastic documentation, continuous improvement and new feature delivery. Lastly, the team that handles support and best practices is accessible and easy to work with. What do you dislike? Literally nothing. It is a fantastic approach and tool. ...

Great tool for onboarding tours

What do you like best? The tool is very lightweight and easy to set up What do you dislike? Using a Chrome plugin is a downside if you rely on other browsers for work. Recommendations to others considering the product: One for the best tools around for product tools. They also have an excellent support What problems are you solving with the product? What benefits have you realized? We use it for a bunch of different use cases. From setting up targeted onboarding messages ...

Love chameleon to customize user onboarding in webapps

What do you like best? It has many funcitonalities (like surveys, tooltips, embedds, etc) and data gathering is pretty simple and effective. What do you dislike? I think it would be great if there was a way to make the onboarding tours mobile friendly (or IOs and Android compatible), Recommendations to others considering the product: Make it mobile app friendly What problems are you solving with the product? What benefits have you realized? Creating an amazing onboarding ...

Easy to create tours and feedbacks for onboarding

What do you like best? Tours feature is very easy to use and I can create modals for almost any use case inside our product. What do you dislike? Not much to dislike there, although the designer is good but can have more improvements in terms of options. What problems are you solving with the product? What benefits have you realized? We are creating a whole onboarding flow as major task in chameleon and one of the benefits that we have realized is that we can get as personalized ...

Great Onboarding Tool

What do you like best? It's relatively easy to design on-screen help that matches the look and feel of our existing app. The various triggers and available elements offer a lot of control over experiences and make it much easier to provide contextual help without having to take users to a separate support center. What do you dislike? There is a bit of a learning curve, though that's true with most software. The segmentation tools could be improved to offer more flexibility in ...

Chameleon has been a really powerful tool for our Customer Experience team.

What do you like best? My favorite feature is the ability to bring custom attributes into Chameleon. The custom attributes have enabled our Customer Experience team to create immersive and detailed tours for users. Additionally, Chameleon provides flexible data outputs for limitless analytical possibilities. What do you dislike? I dislike Chameleon's out of the box analytics. The dashboard is helpful, but if you'd interested in learning more about your tours you need to export the ...

Thankful for Chameleon

What do you like best? We tried everything and Chameleon was the only one that has the most features, power, and flexibility to do anything our designers and marketing team envisioned. Most others are quite limited and too simple. What do you dislike? It seems to work better in Chrome and I was a Safari user but its easy to get used to. Recommendations to others considering the product: Map out your flow before starting. What problems are you solving with the product? What ...

Great tool for Customer Engagement and Education

What do you like best? The ease of use hen setting up an in-app virtual walkthrough of new product features. Setting up an in-app tutorial or feature announcement is clean and easy. What do you dislike? There are some areas that ere confusing to get started and it took a while to get comfortable with all functions but that as short lived. What problems are you solving with the product? What benefits have you realized? User Engagement, itroducing new features in-app, getting ...

Game Changer

What do you like best? Chameleon allowed us to hit our goal of providing self-service onboarding and support options in under two weeks from purchase to full implementation. What do you dislike? The UI can be a little finicky, but I have gotten fast responses and action on any problems reported. I do wish you did not have to navigate to the specific web page where the content lives in order to make even just a small tweak to the language. What problems are you solving with the ...

2-way Segment Integration & a Feature Set that "checks all the boxes

What do you like best? Chameleon checked all of the boxes during my search for the right onboarding tool for our company. We required a tool that synced both way into Segment, and that provided launchers, tooltips, and hotspots. And Chameleon checked all of those boxes. I would like to also add that the Chameleon technical support is extremely efficient and polite. I've been very happy with the Chameleon team and overall the product. What do you dislike? At times the Chameleon UX ...