Chameleon

Love chameleon to customize user onboarding in webapps

What do you like best? It has many funcitonalities (like surveys, tooltips, embedds, etc) and data gathering is pretty simple and effective. What do you dislike? I think it would be great if there was a way to make the onboarding tours mobile friendly (or IOs and Android compatible), Recommendations to others considering the product: Make it mobile app friendly What problems are you solving with the product? What benefits have you realized? Creating an amazing onboarding ...

Great Onboarding Tool

What do you like best? It's relatively easy to design on-screen help that matches the look and feel of our existing app. The various triggers and available elements offer a lot of control over experiences and make it much easier to provide contextual help without having to take users to a separate support center. What do you dislike? There is a bit of a learning curve, though that's true with most software. The segmentation tools could be improved to offer more flexibility in ...

Great tool for Customer Engagement and Education

What do you like best? The ease of use hen setting up an in-app virtual walkthrough of new product features. Setting up an in-app tutorial or feature announcement is clean and easy. What do you dislike? There are some areas that ere confusing to get started and it took a while to get comfortable with all functions but that as short lived. What problems are you solving with the product? What benefits have you realized? User Engagement, itroducing new features in-app, getting ...

Game Changer

What do you like best? Chameleon allowed us to hit our goal of providing self-service onboarding and support options in under two weeks from purchase to full implementation. What do you dislike? The UI can be a little finicky, but I have gotten fast responses and action on any problems reported. I do wish you did not have to navigate to the specific web page where the content lives in order to make even just a small tweak to the language. What problems are you solving with the ...

Chameleon has been very useful for guided onboarding our users on our platform.

What do you like best? User-friendly interface, and ease of use What do you dislike? Nothing of importance, The support helped us solve almost all issues. What problems are you solving with the product? What benefits have you realized? Onboarding new customers.

It's been good. Affordable and feature-rich.

What do you like best? The direct browser integration and GUI makes it easy for those outside the tech team to configure it. What do you dislike? None really, its an effective way to train users. What problems are you solving with the product? What benefits have you realized? We're trying to simultaneously educate our users about our product, and provide walk-throughs that eliminate the need for us to train them in person. It saves us time and improves the user experience.

Includin Chameleon in a React app

What do you like best? As a developer, it was easy to include in the project, did not have any issue. What do you dislike? I believe it could work from other platforms instead of a browser extension. What problems are you solving with the product? What benefits have you realized? It's an old application, and we are adding functionality to something without adding any code.

Powerful and convenient tool

What do you like best? Very little need for engineering support. What do you dislike? No sub-folders for experiences make it difficult to keep an overview. What problems are you solving with the product? What benefits have you realized? Our users sometimes need to be informed very fast (e.g. important feature not working). Chameleon helps me do that.

Great Product that aims to Improve by talking to their Users

What do you like best? Chameleon is quick to install, easy of use and their support is great if issues arise. They also are keen on improving the product and gathering feedback from their users. What do you dislike? I wish there was a bit more flexibility on the quantity of the micro-surveys without having to increase my plan. What problems are you solving with the product? What benefits have you realized? It provides an easy onboarding experience for our users as well as allows ...

Very good

What do you like best? GUI overlay editor is very good and intuitive. Certainly helps do things in a very short time. What do you dislike? JS API and the way to start a tour that way. What problems are you solving with the product? What benefits have you realized? Onboarding our 2 separate segments of users certainly made it a lot less frictionless with Chameleon.