CG4 Asset Tracking Reviews in January 2025: User Ratings, Pros & Cons

"CG4 has great customer support!"

What do you like best about CG4? CG4 is saving our inventory control personnel a lot of time by allowing scanning of serial numbers when receiving equipment and by doing inventory with the hand device. What do you dislike about CG4? Haven't really found anything that we don't like yet. What problems is CG4 solving and how is that benefiting you? Since we are new to CG4 so far the benefit is the time saved from having to manually enter the information that is now being scanned.

"CG4 Asset Scanner"

What do you like best about CG4? Its now a native app in servicenow. Easy to configure and use What do you dislike about CG4? Nothing in perticular. Would like to see a mobile asset scan app from Servicenow What problems is CG4 solving and how is that benefiting you? Asset scanning and easy management of assets

"Simplifies asset management"

What do you like best about CG4? The app allows you to take asset tracking mobile. You can download the app on any smartphone or tablet and create, update or decomission assets all by scanning them in the app. What do you dislike about CG4? I wish they had more options to build out in ServiceNow. I hear they have recently made some enhancements in this area. What problems is CG4 solving and how is that benefiting you? We did not a simple unified process for tracking and maintaining assets. ...

"CG4 software has integrated inventory scans for 4 consecutive years into Oracle Peoplesoft."

What do you like best about CG4? Customer service and support. Staff at CG4 assisted with all aspects of the integration to include user training and successful uploads of scan data from CG4. When issues are identified, the staff at CG4 will delegate the issue to staff member responsible and it will be resolved via email or direct phone call response in a reasonable time-frame. What do you dislike about CG4? Remote training. This is a personal preference only. The software industry is now ...

"Good collaboration and response"

What do you like best about CG4? Their support and dev teams are good at resolving issues and working with my team and I to implement CG4 alongside of Cherwell Service Management. What do you dislike about CG4? I don't care much for the ATS admin web app. Some module types have unused fields and in general, it's difficult to visually decipher some of field name mappings due to the way fields between CG4 and CSM are labeled and mapped. What problems is CG4 solving and how is that benefiting ...

"CG$ for asset tracking"

What do you like best about CG4? I like that it gave us the ability for our remote desk side support and data center staff to receive assigned and deployed assets through their mobile devices. What do you dislike about CG4? The license is based on the mobile device. It is nice to have it based on the user account or named users. What problems is CG4 solving and how is that benefiting you? We have solved asset tracking from the time the assets are delivered, created in the system and deployed.

"Great Asset Management tool"

What do you like best about CG4? Bar code scanning capability. Extra fields tailored to our need. What do you dislike about CG4? There is nothing I can think of at this time. What problems is CG4 solving and how is that benefiting you? Assist the Service Desk in tracking equipment as it's assigned from user to user.

"CG4 options"

What do you like best about CG4? It can scan from far distances. I can find assets from any locations. What do you dislike about CG4? I think the color coding on the app can be distracting What problems is CG4 solving and how is that benefiting you? Asset management. We can see what we have in stock and were they are located.

"CG4 review"

What do you like best about CG4? integrates with a variety of scanners including ipad mini What do you dislike about CG4? clunky connection between cg4 and servicenow What problems is CG4 solving and how is that benefiting you? hardware asset management. Easily connects bar codes to servicenow

"Decent scan product"

What do you like best about CG4? The general scanning ability works well and updates as expected and needed. What do you dislike about CG4? The product was initially a bit clunky to setup. Though we look forward to testing the RFID capabilites What problems is CG4 solving and how is that benefiting you? The ability to scan assets as they come into our company