CertifID Reviews in February 2025: User Ratings, Pros & Cons

"Top Quality Service"

What do you like best about CertifID? CertifID is simple to use, and the user interface allows me to process my requests quickly. Being able to link an account to our files is very convenient. The customer service is knowledgeable and always professional. What do you dislike about CertifID? I would like to have additional information when I have a failed CertifID; generic reasons that don't give too much customer detail as to why a customer failed would be helpful. The customer service ...

"Certifid has been great to use!"

What do you like best about CertifID? I like how you are notified immediately when someone completes the request. This allows us and our accounting department to better serve the customer by releasing the wire faster. What do you dislike about CertifID? This may be possible to do and I just have not learned how, but I would like if there was a feature where if a wire has been rejected, say for an account number placed in the wrong space or numbers transposed, that you can go back in to the ...

"Safety Today"

What do you like best about CertifID? There is nothing more valuable than telling your client that their money is protected and insured with all the cybercrime going on. What do you dislike about CertifID? I wish that the client's side of things were easier. I don't see that side but I have a lot of clients who struggle with the app. What problems is CertifID solving and how is that benefiting you? Building clients confidence that their money is protected.

"Great Tool"

What do you like best about CertifID? I love how easy this program is to use and the quick responses to questions. It gives our business the added security we need to send and recieve wiring information. What do you dislike about CertifID? It is a bit difficult that we cannot send instructions if the person on the receiving end doesn't have or want to provide a cell phone number or direct phone line to verify through. It's funny we still run into clients with this issue, but it's ...

"CertifID has changed the way we do business and protect our clients' funds."

What do you like best about CertifID? The peace of mind with which my clients can wire funds. What do you dislike about CertifID? Need more abilities for training beyond having employees send requests to my email address. Recommendations to others considering CertifID: Definitely use CertifID. It is user-friendly and very helpful to the business. What problems is CertifID solving and how is that benefiting you? It is making everything easier with clients. It is helpful having every ...

"User-Friendly and Neat-o!"

What do you like best about CertifID? How easy it is to use, and that I'm able to send wiring instructions securely. Another cool thing is that I can actually verify wiring instructions through the platform, too. Very nifty and puts my mind at ease! :) What do you dislike about CertifID? The downside would be that not too many people outside of the business know about CertifID. But that's ok! That's when I get to shine and explain how to use the program :) What problems is CertifID solving ...

"The verification step that CertifID provides is Priceless!"

What do you like best about CertifID? We are dealing w/peoples money regarding their most significant investment in life, and with that, one can never be too careful. Most people have no issues w/the process, and when they do, it is easy to walk them through the problem. I would recommend this service time and time again!! What do you dislike about CertifID? The only issue I have had personally is to relay exactly what is needed by the person completing the information. It can not be done ...

"Saves me so much time!"

What do you like best about CertifID? I love that I can do it all in 1 place. Send, request, or verify! CertifID just makes my job much easier. What do you dislike about CertifID? I often hear from clients that the security questions are too personal. After I explain the need for them and warn them about wire fraud, clients understand. What problems is CertifID solving and how is that benefiting you? Like I said before, having everything all in 1 place makes it easier for the whole office ...

"CertifID is Great"

What do you like best about CertifID? Easy to use. Great way to communicate with the CertifID employees. What do you dislike about CertifID? I don't have many complaints. There were times when I had to wait a while for a response but that didn't happen often. Recommendations to others considering CertifID: Just follow the instructions. It's effortless and straightforward. What problems is CertifID solving and how is that benefiting you? CertifID helps confirm the identities of the people to ...

"Wiring made simple and secure!"

What do you like best about CertifID? Sending out our wiring instructions to customers has become so much more simplified! That's not even the best feature! Retrieving wiring instructions for seller proceeds or realtor commissions is great! You get notified that they have been CertifID, and their wiring is right there in the portal! What do you dislike about CertifID? So far, nothing! It is amazing! I have not felt like anything was missing from the portal. All answers to our wiring ...