Certent Equity Management

Certent-always moving forward-and great customer service

What do you like best? We can always count on them to "be there" for us when we need them. While we have been on the platform for a year now, we still need hand holding sometimes and they never complain even if we have asked the same question 5 times. The learning tools they provide are invaluable! What do you dislike? We have had one glitch that they have not been able to replicate from our previous spreadsheet system, but other than that we are extremely happy with Certent. They ...

Excellent Partner For Equity Management

What do you like best? Certent's platform is straightforward and relatively easy to use. The customer service is top notch. What do you dislike? Running report isn't the most intuitive process as it does take a bit of time getting used to. Recommendations to others considering the product: It's an excellent option if you are comfortable managing the equity platform in-house, and also want an excellent customer service team. What problems are you solving with the ...

Excellent Stock-Based Comp Accounting/Reporting Software

What do you like best? With the ability to link the software to the broker's software, prepare/export monthly journal entries, and prepare financial statement footnotes for 10-Q and 10-K reporting, Certent saves our company a significant amount of time and effort around this process and compliance. Relatively easy to do award modifications when needed also. What do you dislike? System could be designed a bit more user friendly. One functionality Certent does not have yet is the ...

Able to run and build reports

What do you like best? There are lots of reports available and you can also customize one. I also like that i can the favorite reports and create reports batch What do you dislike? Once i click on one of my favorite report, run that report, but when i go back to other favorite reports, I have to click favorite again. i wish my favorite reports always on top when I login and when I have to go back and forth What problems are you solving with the product? What benefits have you ...

All In One for your Equity Comp Needs

What do you like best? Certent is supportive and responsive. There is not a unique situation or question that they are incapable of handling. What do you dislike? Currently am not aware of a downside to this platform What problems are you solving with the product? What benefits have you realized? Streamlined our comp plans and accounting, time saving on our reseources

Great Customer Service

What do you like best? Certent has an excellent team that provide great quality reposes What do you dislike? Some of the reports are not easy to read What problems are you solving with the product? What benefits have you realized? Very helpful when generating audit reports

Karl is awesome

What do you like best? Our company started with Certent 3 years ago, Karl was our trainer and he is still training us (as necessary) to this day. What do you dislike? west coast call center time isn't always the best for an east coast business. Recommendations to others considering the product: Consider having a call center with east coast hours What problems are you solving with the product? What benefits have you realized? We had ISO and RSA which are relatively ...

Satisfied

What do you like best? The thing I like best is regardless of what comes up with our plan, Certent has the ability to handle it. Anytime I think I have something unusual that the site won't be able to handle, it can handle. What do you dislike? The only minor complaint I have is that it can sometimes take longer to get a response from the helpline than what I am accustomed to with other providers, but my questions always get answered so that is the most important part. What ...

Great support

What do you like best? Whenever I have a question or problem, Certent is quick to provide the right answer or solution. What do you dislike? The downloaded reports don't always match the online reports, especially in column headings. What problems are you solving with the product? What benefits have you realized? Accounting expense calculations and recognition; grant acceptance.

Great Equity Platform

What do you like best? Certent provides great customer service and a very strong accounting and administration platform for employee equity plans. What do you dislike? There is room for improvement in the handling of some international accounting and reporting requirements Recommendations to others considering the product: They have the strongest accounting back end that I have seen What problems are you solving with the product? What benefits have you realized? ...