Centrical Reviews in April 2025: User Ratings, Pros & Cons

"Pleased so far"

What do you like best about Centrical? What I like best is the flexibility to create an engaging experience. They seem to be dedicated in enhancing the experience through innovating the platform. We looked at many platforms and this one in my opinion was most professional and delivered the feeling of quality we want our users to experience. What do you dislike about Centrical? I can't really say I dislike anything right now I have a learning curve to get through and they have been very ...

"Great Product, Helps Drive Goals"

What do you like best about Centrical? It helps us customize our game keys, so we can drive specific targets for our team. What do you dislike about Centrical? Our company has gotten very used to our existing reports, so we do not utilize the Centrical reporting as much as a lot of other places might. We wish it was easier to get the data out, in order to enhance our reporting with this data. What problems is Centrical solving and how is that benefiting you? As a retail company, we wanted a ...

"Great tool for engaging employees and uplifting performance"

What do you like best about Centrical? The ease of creating campaigns and missions! It is user friendly from the back end to the front end users. The competitive edge really brings out the best in our staff. What do you dislike about Centrical? My only qualm would be sometimes the images can be very tricky to upload even when they meet all the requirements I often get the failed to upload error. Recommendations to others considering Centrical: Go in with an open mind and trust the experts ...

"Corporate Fun!"

What do you like best about Centrical? It is great that we can raise awareness on hot topics and performance while we are having some fun at the office, competing with colleagues. What do you dislike about Centrical? There is nothing I disliked so far, it is great. What problems is Centrical solving and how is that benefiting you? We have been using it to push e-learning sessions, refreshers on KB articles and hot topics FAQs. The teams' awareness and engagement were really amazing.

"Great Product, pays for itself!"

What do you like best about Centrical? fresh narratives and easy UI making for little to now training for our end users What do you dislike about Centrical? Nothing!!! Does all we asked for and more Recommendations to others considering Centrical: Great product, with an ever-evolving set of tools, such as the recently implemented coaching and insights. This makes for more time for my TMs to coach where its needed! Also love the new narratives to keep it fresh for the users. Such a good tool ...

"Management performance, interaction, microlearning : everyting in one user-friendly interface"

What do you like best about Centrical? Very easy to use for the administrators Both managers and agents have access all-time to the indicators A multitude of functionalities around the KPI, microlearning and gamification What do you dislike about Centrical? Building challenge with only one KPI Lack of variety of quiz types What problems is Centrical solving and how is that benefiting you? Giving access to the performance data with the performance trend (team + individual) Saving time on ...

"A journey well worth taking"

What do you like best about Centrical? There is not a single step, from the very first setup to the day-to-day business, you have to take along. Our points of contact were always by our side and had many clever insights on how to make the most of the platform. They proactively suggest features and solutions and make sure it's always "all-hands-on" when working with us. Whenever we encounter an issue or error, our guys are ready and eager to help. Nadav, Or and Yonatan are awesome! What do ...

"Microsoft uses Centrical for a Gamified Full Performance Management tool"

What do you like best about Centrical? Centrical combines so many of our daily functions into one tool - one place our employees go to learn, communicate, and stay up-to-date on priorities! What do you dislike about Centrical? No complaints here the tool continues to evolve! Recommendations to others considering Centrical: Do it! Set up an experiment to test Centrical with a small set of your learners/employees. What problems is Centrical solving and how is that benefiting you? We use ...

"High-performance tools with a top support team"

What do you like best about Centrical? Performance monitoring, challenges and quality of reporting What do you dislike about Centrical? The lack of functionality on the E-Learning part What problems is Centrical solving and how is that benefiting you? Improving results, engaging advisors

"Very flexible and powerful tool"

What do you like best about Centrical? You can design the platform as you like : kpis, users, trainings, challenges... Simulation module is top. What do you dislike about Centrical? Analytics tool gives a good overview of the platform's usage, however, limited numbers of licenses and profiles are limited to built reports. Recommendations to others considering Centrical: Advice to success for using Centrical : having a part-time dedicated project manager. This investment will help to manage ...