Centrical Reviews in February 2025: User Ratings, Pros & Cons

"Most compatibility"

What do you like best about Centrical? As a game admin, I need to create content. When a new idea clicked, I swiftly open the admin tool to make a draft or even create a complete content via my phone or tablet on the go. This gives me full freedom to implement and test my ideas without being in front of my computer which makes my work and personal life balanced. I would appreciate the device compatibility Centrical gave to explore and grow our ideas into action. What do you dislike about ...

"Amazing"

What do you like best about Centrical? The fact that we have fast and professional support and that users are rewarded for learning. What do you dislike about Centrical? that accounts are blocked after a period of inactivity What problems is Centrical solving and how is that benefiting you? thanks and rewards the users, brings a plus in terms of their satisfaction towards working in the company

"Staff Empowerment"

What do you like best about Centrical? I have been working with Centrical for over a year now, and work on implementing a brand new narritve. The customer & techinical support that they provided during the process was fantastic. I was not part of the original team implementing gameON but from my experience, it was fast, informed, targeted and made it fit for purpose for my business. Centrical is a easy platform for staff to utilise and with the number of features it provides, it creates the ...

"Great software, great company"

What do you like best about Centrical? Centrical is a fantastic platform for providing real-time recognition and reward to employees. The software allows you to gamify performance management, motiviate people to learn and open up new avenues for communication. We love the shop, it creates a real buzz in the office when people can spend their rewards on things they want. The Centrical team are wonderful too. They're very supportive not just through rollout, they stick around and are ...

"Platform evolves all the time and great for engagment"

What do you like best about Centrical? It is great communication call and the Centrical team are always doing more and more improvements, with lots of tools to help your company succeed. What do you dislike about Centrical? Nothing really i dislike it is pretty easy to use. Recommendations to others considering Centrical: Great engagement tool, it shows your team's performance in one place. What problems is Centrical solving and how is that benefiting you? We use the platform to ensure that ...

"Connecting teams, learning and KPIs"

What do you like best about Centrical? In an era with lots of information, Centrical creates a way of learning in a smart way: micro-learning. Plus, you immediately see your award received for your efforst by receiving points, badges etc. I also like the way it helps connecting people. It's an interactive platform, so adapted to the 2023 technology and still preserves a human touch: for it to work, all teams have to come together: operational, training, quality, HR. This creates a sense of ...

"I love all the features that Centrical offers"

What do you like best about Centrical? There are no gamification mechanics or dynamics left behind with everything that Centrical offers for my users. Centrical offers me creative solutions that address different types of operational phases. What do you dislike about Centrical? There are two things I think Centrical can improve. * The graphic interface: making it more visual, catchy and attractive at a glance. * Analytics; making it more flexible and customizable. What problems is Centrical ...

"Centrical employees are very helpful and supportive"

What do you like best about Centrical? I like the gamification features on centrical What do you dislike about Centrical? Try to make it a little easier to upload content What problems is Centrical solving and how is that benefiting you? They are providing agents with a tool to track their stats, motivate their agents to do better and work towards the company's goals in a fun way

"I love the way Centrical helps to solve our needs. They always take into consideration our feedback!"

What do you like best about Centrical? How centrical continues to improve month over month not only the end users' experience but also the admins' one. Also, how they provide solutions to our requests since that makes our job easier. What do you dislike about Centrical? I wish we could personalize some features but I understand that the Centrical team works hard to find the best fit for everyone and I really appreciate that. What problems is Centrical solving and how is that benefiting ...

"Efficient & Engaging Software with Superior Support Staff"

What do you like best about Centrical? Our agents love the gamification aspect of Centrical. It keeps them up to date with their metrics and quickly rewards them for their performance. The staff is incredible Sierra, Melissa, Hussain, & Derek have been our key contacts and they are all fun & knowledgeable about the product. What do you dislike about Centrical? I would like to see the analytics more intuitive and easier to use. I find when narrowing down to the data needed, it can be a bit ...