9.0/10
Spot Score
Empower and engage your audience through gamification
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Centrical offers custom pricing plan
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UI
User in Telecommunications
05/21/20
Extremely exciting to compete in a way where anyone is abl to be number one.
What do you like best? The variety. Ability for anyone to be able to complete a test or complete a TTECU course no matter what their situation is, this program does not discriminate. What do you dislike? The inability to not retake tests in order to be eligible to acheive a better score. What problems are you solving with the product? What benefits have you realized? The benefits I see is the fact that Centrical doesn't seem impossible to complete tasks, program, and quizzes ...
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M
Melvonia T
04/22/20
easy to use and fun
What do you like best? user-friendly and fund to learn i am happy What do you dislike? where i must put in a certain amount of words for it to count Recommendations to others considering the product: I don't HAVE ANY RECOMMENDATIONS AT ALL, I AM JUST LEARNING MYSELF. What problems are you solving with the product? What benefits have you realized? how to socialize with and have fun with co-workers
AI
Administrator in Consumer Services
11/08/18
BizEffective Customer Experience
What do you like best? The challenge session. Very intuitive and stimulating and the possibility to monitor results in a very quickly way. The user friendly interface and the learning session that allows users to be aware of new information in real time. Also the possibility to personalize avatar and nickname is very funny. The platform creates an healty competion between Agents, and as about the learning section, there is also the possibility to integrate it with Customer Learning ...
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A
Aleksandar S
11/01/18
Engaging and Intuitive
What do you like best? The team is incredibly supportive. Once they explain some of the activities it is a flawless experience and very intuitive platform to use. What do you dislike? Due to a time change between their head office in Israel and the east coast of North America there is some delay in responses. However their team in the United States makes up for it fairly quick. What problems are you solving with the product? What benefits have you realized? The benefits are ...
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CC
Chelsey C
10/31/18
Travelin' Band
What do you like best? The content is displayed in a clear, and colorful format. It makes it easy to read and fun to complete the missions - doesn't even feel like learning! Just good old fashion travelin' - and my band of travelers have said nothing but good things about participating in tis so far! What do you dislike? I'd like to build me Avatar - like I can with a bitmoji. Pick my hair color, length, etc. I like the accessories though! :) Recommendations to others considering ...
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02/20/18
Amazing team to work with
What do you like best? Ben and Elad have been amazing to work with. They are available at crazy hours and get back to us quickly about questions and issues. They are also very interested in making GE work for how our company works. What do you dislike? Nothing! They’re amazing and they’re working hard to keep improving the app Recommendations to others considering the product: Check it out! What problems are you solving with the product? What benefits have you realized? ...
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IC
Internal Consultant in Consumer Services
02/15/18
Excellent Can Do Partnership
What do you like best? I like the personalized care of our game. I especially like that the agents are thought of first and that there is fluidity within the platform to make changes What do you dislike? We have data changes that require manual audits to ensure our backend reporting is syncing with the game Recommendations to others considering the product: It is an effective way to achieve results but it requires an invested approach. In order to keep engagement high there must ...
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UI
User in Accounting
12/11/17
Great experience
What do you like best? Minimize the time and with great results What do you dislike? Nothing I could think at the moment, very happy here Recommendations to others considering the product: Yes, defiantly a great choise and great software to count on . What problems are you solving with the product? What benefits have you realized? Time wise is very effective and efficient, help me keep track of a in house inventory
UI
User in Telecommunications
11/28/17
I find this system very easy to use
What do you like best? Very user friendly. I like that it helps me keep accounts organized What do you dislike? Runs a little slow. I feel like the system needs to have a newer update What problems are you solving with the product? What benefits have you realized? Helps keep accounts organized
MR
Maurizio Remo B
07/06/17
New gamification project for an international company in Italy
What do you like best? Excellent assitance from the Customer Success team manager (Itamar) Flexible and powerful software. What do you dislike? Not all narratives are today available in Italian..but we know that work is in progress. What problems are you solving with the product? What benefits have you realized? A high engagement and learning focus was reached by the sales teams for the launch of a new product