Catsy Reviews in April 2025: User Ratings, Pros & Cons

Great Company Run by a Founder/Owner that Cares

What do you like best? Our team has really appreciated the accessibility of CJ. He has been fully responsive and always willing to tackle anything our team needs. A true rarity in today's world of service providers. What do you dislike? Our internal rate of adoption, but it is accelerating quickly now. What problems are you solving with the product? What benefits have you realized? Company-wide catalog with permission-based access across different tiers of employees, Sales ...

Catsy has been a great asset for our sales team

What do you like best? I really enjoy how Catsy has all relative product information in one place. Our sales team is now more self sufficient about product details and it makes them better salespeople. What do you dislike? While I don't dislike anything, I think each page could be more consistent in order to create a cohesive experience on the site. Recommendations to others considering the product: Make sure you have someone be the leader of this project and really spear ...

A great solution for complex projects

What do you like best? Catsy has been a key part of our product management system. The flexibility this product is able to provide makes even a complex environment like ours manageable to work with. With Catsy's api at the heart of it all, we have been able to combine our ERP system, website, paper catalog, and production label systems. On top of this is their great support. Definitely one of my favorite companies to deal with. What do you dislike? Wanting to be helpful to others ...

Data Organization for Meaningful Analysis

What do you like best? Data must be properly updated and effectively shared among all users in order to keep all aspects of the business operating “on the same page.” CATSY is the answer to this monumental task. By organizing data in this meaningful way, it helps assure brand and product consistency and allows companies to use their data for meaningful analysis. What do you dislike? The data is, of course, only as good as the information which is input. The people in charge of this ...

The Best Team and PIM System Around!

What do you like best? The guys at Catsy are the most responsive and accommodating folks I had the privilege of working with. Any suggestion I have had to improve Catsy further they have implemented. Now that's customer service! Training was made easy working with people like Scott and CEO CJ. The system itself rocks! Goodbye filling out spreadsheets manually thanks to Catsy. Hello having a database that's easy to use, yet robust! Would highly recommended Catsy to fellow businesses. ...

This has been a real time saver for us!

What do you like best? We are able to get all of our product specs and details, images, etc. directly to our manufacturer's reps. They can now self serve for needed setup and presentation info vs coming in to request that we run reports. Quick and easy to use. What do you dislike? Set up takes a bit, but once it is up and running there is nothing to dislike. Any issues we had were quickly addressed. They listened to our ideas and needs and responded quite well. What ...

Great product and an outstanding company

What do you like best? Fundamentally, Catsy is an excellent PIM that offers a flexible API that makes maintain a large product catalog quick and accurate. Catsy truly shines with customer service. They are always willing to jump in when we are having issues and make our problems their priority. This has been one of the best companies I have worked with. What do you dislike? I really have nothing bad to say about Catsy. They are friendly, quick and always willing to help out. ...

Launching a great PIM System

What do you like best? We have one place to store all of our product data & images. Previously we had a lot of different excel files and image folders that we used to manage all of our product content. To take info from one excel file to another required a ton of vlookups that just wasted time and energy. We now have one resource that we can easily download all content quickly and easily. What used to take a day to complete a file now takes less than 10 minutes. We now know all of our ...

Useful for Product Management

What do you like best? It provides one place for me to update all of my product information. I can automatically tell what information is missing for any of my products and can react to update the product pages. My reps and dealers will then have the most up to date information automatically. It is much easier to use than our old way of managing information in excel and image folders. What do you dislike? It is easy to use but implementing a new software there are always ...

Over 13 Years and Counting!

What do you like best? Support we receive from the entire team at Catsy. We have been working with them for over 13 years and they have always been responsive to any issues that we may have had. They have worked with everyone on my team to make sure our workflow is uninterrupted. What do you dislike? Like any software, there obviously have been updates . And with updates there have been issues (mostly on our side). But the support team at Catsy have been there to to make sure that ...