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8.9

Spot Score

CasePoint - eDiscovery Software

CasePoint Reviews in April 2025: User Ratings, Pros & Cons

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5

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CasePoint Reviews & Ratings

5

Excellent

Based on 12 ratings & 24 reviews

Rating Distribution

Excellent

(21)

Very Good

(3)

Good

(0)

Poor

(0)

Terible

(0)

Expert's Review generated by AI

Casepoint is a highly regarded eDiscovery solution, praised for its user-friendly interface, comprehensive features, and exceptional customer support. Users appreciate the platform's ease of learning and training reviewers, making it efficient for document review processes. The all-inclusive model eliminates cost concerns related to analytics, while the advanced ...Read more

CasePoint pros and cons

  • User-friendly and intuitive interface, making it easy for both administrators and end-users to navigate and review documents.

  • Robust document review platform with advanced functionality like data analytics and AI/TAR technology included.

  • Stellar customer support with quick and comprehensive responses.

  • Versatile and efficient features such as cloud collection, redactions, document unitization, and email thread visualization.

  • Newcomers may find the richness of features and customization options complex without proper support.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionalities and integrations.

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Showing 21-24 out of 24

HF

Heidi F

12/17/21

5 out of 5

"Casepoint checks all the boxes!"

What do you like best about Casepoint? Casepoint is an amazing eDiscovery review platform. Of all of the platforms I have used, and I have used nearly every platform available, Casepoint is head and shoulders above the pack in terms of customer service, affordability and intuitive UI.

HF

Heidi F

12/17/21

5 out of 5

"Casepoint checks all the boxes!"

What do you like best about Casepoint? Casepoint is an amazing eDiscovery review platform. Of all of the platforms I have used, and I have used nearly every platform available, Casepoint is head and shoulders above the pack in terms of customer service, affordability and intuitive UI.

AU

Anonymous User

10/19/21

3.5 out of 5

"Case point"

What do you like best about Casepoint? User friendly and easy to navigate through the website What do you dislike about Casepoint?

UI

User in Legal Services

12/04/19

5 out of 5

Best eDiscovery Platform

What do you like best? The user interface and ease of use in the document review is absolutely awesome What do you dislike? I have yet not experienced any downsides of Casepoint Recommendations to others considering the product: Just go for it. Casepoint will not disappoint you. What problems are you solving with the product? What benefits have you realized? Document Discovery