CardConnect

"Easy to use"

What do you like best about CardConnect? the ease of use - very fast processing cards, and also for refunds and looking for other payments from the same customer What do you dislike about CardConnect? that I don't have administrative rights within the program (my co-worker does) Recommendations to others considering CardConnect: our company's tech support guy at CardConnect is awesome! He is attentive and gets answers quickly when we have them!!!! What problems is CardConnect solving and ...

"White Glove Support"

What do you like best about CardConnect? I enjoy the flexibility and support received from them, able to do so much with gateway for a nominal fee What do you dislike about CardConnect? There’s no convenience fee feature yet supported that I’ve found Recommendations to others considering CardConnect: I’d recommend going through a channel like ClearPay Financial MidSouth to get setup What problems is CardConnect solving and how is that benefiting you? Have used hosted payment page and ...

"CardPointe App"

What do you like best about CardConnect? It has simple and easy to understand features. Pricing is easy to calculate What do you dislike about CardConnect? Swiper can die if not charged and no tracking of inventory. What problems is CardConnect solving and how is that benefiting you? When clients can’t process due to internet or computer issues they can use the app.

"Great Rates, User Friendly Portal"

What do you like best about CardConnect? We switched from our previous card processor to CardConnect after doing a cost analysis and using CardFellow to compare processors. The rates were as promised which was much better than our previous company. Also the portal is extremely user friendly and much more helpful than the two other portals I have used with previous processors. It's very simple to run transactions, get reports, manage users, etc. What do you dislike about CardConnect? We've ...

"CardConnect: Payments made Simple"

What do you like best about CardConnect? My company only used CardConnect for a short period of time to try and find a way of taking credit card payments easier. I like CardConnect because it is easier to process credit card payments, as most individuals use their credit card as the preferred method of payment. What do you dislike about CardConnect? If I had to find something bad about CardConnect I'd have to say there was one situation in which the app froze, and getting in touch with ...

"Awesome app"

What do you like best about CardConnect? Love how easy it is to use and how I can log all my data in the app What do you dislike about CardConnect? I can’t say that there is much I dislike about the app What problems is CardConnect solving and how is that benefiting you? The fact that I can connect my accounts and transfer funds, make payments quick and easy

"Overall pleased with product"

What do you like best about CardConnect? Our set up was very easy. This website allows us to set up customer profiles to run one time payments, recurring payments, or online bill pay payments and is secure. The customer set up takes only moments and is customizable to our needs and simple to use. What do you dislike about CardConnect? Company is in a different coast then us so our batches close out and hit the bank in a way that we don't love. The website takes some time to get used ...

"Could have a better API, but can significantly reduce credit card fees"

What do you like best about CardConnect? I like the fact that we have a lower fee than stripe and that it's broken out by credit card type rather than just charged a flat fee for all cards. The end of month reports are so in depth and can tell you a lot about your customers based on their CCs. What do you dislike about CardConnect? Their documentation is the worst. We made a very large error where we charged a user an erroneous amount because the API treats decimal and non decimal values as ...

"Great customization fields "

What do you like best about CardConnect? I like that you can customize customer fields in the virtual terminal. You can add in a customer ID/code or a random field that identifies with a customer that will save to their profile. What do you dislike about CardConnect? I don't like that I can't connect to my quickbooks in the way I would like. It can connect through a third party add on but you can't record a payment that covers multiple invoices. What problems is CardConnect solving and how ...

"Overall good"

What do you like best about CardConnect? We switched to use them because they are cheaper than our previous payment processor. API documentation is good. What do you dislike about CardConnect? When I reach out with questions, answers aren't detailed. If I asked multiple questions in one email, I usually just get a response to one or two of my questions. What problems is CardConnect solving and how is that benefiting you? It provides the payment processor we need to accept online credit card ...