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9.5

Spot Score

Carbonite - Backup Software

Carbonite Reviews in January 2025: User Ratings, Pros & Cons

Protect your data, worry-free.

4.2

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Starts from $4.91/Month when Billed Yearly

Carbonite Reviews & Ratings

4.2

Very Good

Based on 432 ratings & 154 reviews

Rating Distribution

Excellent

(83)

Very Good

(45)

Good

(17)

Poor

(3)

Terible

(6)

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Showing 1-10 out of 154

M

Marietta

11/07/21

5 out of 5

Really useful for us. No more accidentally deleted files.

PROS & CONS What are the best aspects of this product? This tool does not disappoint. I've had to restore some of our company files a couple of times already, and it really works the way it is advertised. It's very easy to set up as well. All I have to do is to send a link to a user so that they can be part of the workgroup on Carbonite. Whenever a saved data file has been altered, it simply updates the file too. I don't have to go back to square 1 and back-up said file. What aspects are ...

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E

Estella

09/21/21

4 out of 5

Protects my files.

PROS & CONS What are the best aspects of this product? I've discovered various uses for this program within my workspace. I use this mainly for website migrations, and it works perfectly well! It gives me a lot of freedom. I particularly find the timer feature quite convenient. What aspects are problematic or could work better? Unfortunately, using this program is beyond my budget at the moment. This would be better for larger corporations, I believe. However, once my funds are properly ...

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AR

Anonymous Reviewer

09/16/21

1 out of 5

Bad experience with inflexible and slow service

PROS & CONS What are the best aspects of this product? Pricing was a draw but they were not clear that thunderbolt drives were not supported. What aspects are problematic or could work better? They were not clear that thumberboltndrives were not supported Are you a current user of this product? Yes

F

Francisco

09/06/21

5 out of 5

It is cost efficient

PROS & CONS What are the best aspects of this product? It has almost everything automated. There is a lot to desire about this product. When you set it up in your system, you do not have to do anything as the backup and storage of data is automated. It takes course from there, which means you will not have to manually update data in the system. This makes it easy to use. Apart from that, the storage is unlimited for a single computer. Regardless of the size of the data you have to backup ...

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J

Jim

09/02/21

5 out of 5

Automates the back up process

PROS & CONS What are the best aspects of this product? The set up process is bliss. I am able to clearly understand how to do it on my own. It has a simple interface which allows me to get up to speed in not time. I am able to schedule which folders or directories I want backed up, during the set up process. The tool in return automatically backs up those folders which saves time and the effort. Also, when you have taken too long to back up your data, this product ends out a notification ...

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O

Orlo

05/29/21

4 out of 5

Keeps my mind at ease...

PROS & CONS What are the best aspects of this product? Carbonite is one of those unsung heroes that run quietly in the background. It's barely noticeable, but it gives me a sense of ease in knowing that my data is secure and properly backed up. And not only is the program great, but it's run by a competent group of individuals too. I highly recommend this for everyone! What aspects are problematic or could work better? There aren't many negative things to raise here. However, we have ...

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C

Candido

04/25/21

5 out of 5

The best backup tool there is!

PROS & CONS What are the best aspects of this product? First of all, I think it's great that Carbonite offers a trial version. This way, we can test out the features and its environment without fully committing to a membership. So far, we're really impressed with its functions. It's user-friendly and reliable too. Not one file has been overlooked and every single data is accounted for and properly backed up. What aspects are problematic or could work better? It's a very smooth program ...

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M

Marlen

03/28/21

4 out of 5

Fast and reliable.

PROS & CONS What are the best aspects of this product? There's barely any lag-time when I back-up my files using Carbonite. I love how I can pre-select folders/files to save in its system too. I think that this is a great and affordable solution for my needs. What aspects are problematic or could work better? I think that this is the best among its competitors. What specific problems in your company were solved by this product? This lets us operate with ease and not have to constantly ...

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E

Eveline

03/08/21

5 out of 5

Very important for our business.

PROS & CONS What are the best aspects of this product? Carbonite does not discriminate whatever type of file you back up on its system. Be it a video, a photo, a word document--you can rest assured that Carbonite will have a copy of it saved for you for future use. Their support team is very helpful as well. What aspects are problematic or could work better? Everything works perfectly fine if you ask me. What specific problems in your company were solved by this product? In our line ...

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E

Enrique

02/23/21

5 out of 5

Flexible regarding access of the backed up files

PROS & CONS What are the best aspects of this product? It is an amazing tool when it comes to back up of data and recovery of the same. I can back up data in my home computer and access it when I am away from that computer. All I need is to be connected to the internet and as such I can access my data which was updated or backed up into Carbonite. When a hard drive crashes, I am able to recover data that was backed up in the product. With my office or company computer, data is also backed ...

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