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CallZen

CallZen Reviews in January 2025: User Ratings, Pros & Cons

Transforming customer service with AI-driven insights.

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CallZen Reviews & Ratings

Rating Distribution

Excellent

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Very Good

(0)

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Showing 1-3 out of 3

DT

Dhiraj T

10/28/23

5 out of 5

"An excellent tool for extracting valuable insights from discussions."

What do you like best about CallZen.ai? Automating call audits, improving agent performance, and refining conversational intelligence. A must-have tool for businesses, enhancing efficiency and insights from customer interactions. Streamlining operations, it empowers organizations with automated insights, ensuring exceptional customer service and informed decision-making.

AU

Anonymous User

10/26/23

4.5 out of 5

"Must have conversational analytical tool for Enterprise and mid size companies"

What do you like best about CallZen.ai? Smooth integration with CRM and tailored features which actually add value to your business. Also, not to forget about the customer support and product training part.

ZA

Zaher A

07/07/23

5 out of 5

"Solid Product for Contact Centre"

What do you like best about CallZen.ai? Gen AI features like Smart Clusters, Automation, Automated Audits, and AI Coaching with perfect multilingual transcription. Compared to other competition, the AI really works even in very complex settings