Calltracks Reviews in March 2025: User Ratings, Pros & Cons

Calltracks provides you the info you're looking for.

What do you like best? Simple to export reports into excel, in csv format What do you dislike? Interface has a few minor bugs in chrome What problems are you solving with the product? What benefits have you realized? Affordable call tracking solution

Call tracks on the right track

What do you like best? Easy to use interface. My customers find it easy to get around and listen to their calls using Call Tracks. Also, the data I get allows me to track all calls and optimize ppc campaigns accordingly. What do you dislike? Acopy of emails that I send to customer service are automatically also sent to me, filling up my inbox. Also, hard to reach actual individual people directly at the company via email - I am receiving emails, but only from generic customer service@ ...

Call tracking service you can rely on

What do you like best? Ability to report calls to Google Analytics and access the data via API. What do you dislike? Limited hours of support (UK office hours), which does not translate so well to Pacific Standard Time. They provided us with a cell number though, we can call in case of urgency. What problems are you solving with the product? What benefits have you realized? Tracking calls coming from phone numbers displayed on websites.

Easy to track effectiveness of online marketing channels

What do you like best? Being able to see which source the phone call came through down to keyword level. Very effective in showing us true conversion rates and how each channel contributes. What do you dislike? I'd like to sort phonecalls by source in the interface so that, for example, I can only listen to the ones from paid search and I don't have to go through each one to see what source it came through. What problems are you solving with the product? What benefits have you ...