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CallTrackingMetrics - Inbound Call Tracking Software

CallTrackingMetrics

Maximize ROI with intelligent call tracking.

4.6

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Starts from $36/Month when Billed Yearly

CallTrackingMetrics Reviews & Ratings

4.6

Excellent

Based on 1311 ratings & 332 reviews

Rating Distribution

Excellent

(278)

Very Good

(45)

Good

(7)

Poor

(1)

Terible

(1)

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Showing 41-50 out of 332

BC

Brandon C

05/02/22

5 out of 5

"Favorite Call Tracking Provider"

What do you like best about CallTrackingMetrics? No other Call Tracking Provider provides the level of granularity that Call Tracking Metrics does. What do you dislike about CallTrackingMetrics?

BK

Benita K

05/02/22

5 out of 5

"Great call tracking software!"

What do you like best about CallTrackingMetrics? The ability to track calls to measure marketing efforts, and the ability to set up multiple business accounts. What do you dislike about CallTrackingMetrics?

DR

Duke R

03/21/22

5 out of 5

"Amazing experience from the start"

What do you like best about CallTrackingMetrics? The entire software has been absolutely amazing to work with. It's easy enough on the front-end for our reps and employees and the customer support on the backend has been nothing short of phenomenal. Anytime we have an issue or an idea the CTM team is always there to help and listen to us.

AU

Anonymous User

03/14/22

5 out of 5

"CallTrackingMetrics makes recording and reporting easy!"

What do you like best about CallTrackingMetrics? Lots of data is captured and compiled for easy and informative reporting. We're able to track all of our calls from multiple sources, and directly attribute revenue to each source.

JJ

Jenny J

03/09/22

5 out of 5

"Easy to use"

What do you like best about CallTrackingMetrics? Simply send a text to a customer from my computer or Iphone. What do you dislike about CallTrackingMetrics?

AU

Anonymous User

02/27/22

5 out of 5

"I wouldn't be able to survive without it!"

What do you like best about CallTrackingMetrics? It makes my job easy, and allows me to see who I have called through the day. I am really thankful that our job uses this program, because it makes my workplace more efficient.

KD

Kevin de Jesus S

02/07/22

5 out of 5

"Amazing Dial Hub interface"

What do you like best about CallTrackingMetrics? It provides an all-in-one experience when it comes to receiving calls for your company, set basic profiles for the callers and also, to the send text messages. There are other options like call recording for training and quality purposes, interaction notes, and more.

AU

Anonymous User

01/26/22

5 out of 5

"Excellent service!"

What do you like best about CallTrackingMetrics? We've used CTM's call tracking service for over six years now. They provide a solid, reliable platform with excellent customer service. We highly recommend their call tracking service.

DP

David P

01/12/22

5 out of 5

"The best call tracking software i've worked with"

What do you like best about CallTrackingMetrics? Due to the nature of my job, I need to call several clients and track our conversations for a better customer experience. Call Tracking Metrics offers everything I need for this.

JD

Jessica D

01/01/22

5 out of 5

"Very Reliable"

What do you like best about CallTrackingMetrics? Very easy to use. Reliable, And easy to access and understand without much explanation. It keeps tracking employees simple and easy. Keeps info in order and easy to keep track of.