CallTrackingMetrics Reviews in April 2025: User Ratings, Pros & Cons

"CallTrackingMetrics the #1 call center VOIP software."

What do you like best about CallTrackingMetrics? CallTrackingMetrics is full of customization options, from purchasing any area code phone number to creating queues for multiple campaigns and being able to assign multiple users to these campaigns.

"The best of the best"

What do you like best about CallTrackingMetrics? What I like most about CallTrackingMetrics is all of the in-depth sorting and filtering options that make it extremely easy to monitor calls and sort through important information.

"CTM has been great for us to connect data sources that track our marketing return on ad spent."

What do you like best about CallTrackingMetrics? Very reliable service with almost no downtime. What do you dislike about CallTrackingMetrics?

"High points for Customer Service"

What do you like best about CallTrackingMetrics? the customer service support has been excellent. the online chat and phone support are great options for connecting. What do you dislike about CallTrackingMetrics?

"CTM Gives Me Marketing Power!"

What do you like best about CallTrackingMetrics? I work in the behavioral healthcare industry as a sales and marketing consultant. I operate an agency and have set up numerous clients on Call Tracking Metrics to monitor that incoming calls are being handled and what marketing campaigns are giving my clients the best ROI. I always recommend CTM to any clients who want control over their marketing spend with the ability to set up sales queues, schedules, and all within a very clean dashboard. ...

"Best call tracking tool out there"

What do you like best about CallTrackingMetrics? I love how user-friendly the platform is. This is hands down one of the best tools out there to track all of your marketing campaigns.

"CTM is the best in the business"

What do you like best about CallTrackingMetrics? Customer service is excellent on all levels. Rather it's for the reps or our PPC company or upper management. The system is easy to set up for call flow and real-time changes. We cannot find enough good reps so we've had to depend on controlling calls to go places quickly CTM allows this to happen fast so we can get what with a smaller team with better closing %.

"CallTracking Metrics is the best"

What do you like best about CallTrackingMetrics? The most helpful is that it is very easy to use. What do you dislike about CallTrackingMetrics?

"Excellent Support Team. And simple to use"

What do you like best about CallTrackingMetrics? It is simple to use and implement with our PPC Management Services. What do you dislike about CallTrackingMetrics?

"it's wonderful"

What do you like best about CallTrackingMetrics? I like the app because it's helpful and reliable. We never have any issues with it I've never seen such an useful tool before What do you dislike about CallTrackingMetrics?