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CallTrackingMetrics - Inbound Call Tracking Software

CallTrackingMetrics Reviews in April 2025: User Ratings, Pros & Cons

Maximize ROI with intelligent call tracking.

4.6

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CallTrackingMetrics Reviews & Ratings

4.6

Excellent

Based on 1311 ratings & 332 reviews

Rating Distribution

Excellent

(278)

Very Good

(45)

Good

(7)

Poor

(1)

Terible

(1)

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Showing 21-30 out of 332

JE

Jessica E

05/04/23

5 out of 5

"Easy to Use and Super Helpful"

What do you like best about CallTrackingMetrics? Very easy to use and super helpful reflecting on your work. What do you dislike about CallTrackingMetrics?

EC

Elijah C

05/04/23

5 out of 5

"Efficient & Seamless Call Tracking Solution"

What do you like best about CallTrackingMetrics? The UI allows me to easily find every phone call that was received by our tracking phone numbers, and it's quite easy to generate reports based on channel, and determine how many calls were received by each respective channel.

KR

Kyle R

05/04/23

5 out of 5

"Great, Straightforward Call Tracking Software"

What do you like best about CallTrackingMetrics? I love the simplicity of the platform and how easy it is to set up on the various platforms we run for our clients. What do you dislike about CallTrackingMetrics?

AU

Anonymous User

05/04/23

5 out of 5

"Most Innovative Call Tracking Solutions on the Market"

What do you like best about CallTrackingMetrics? I love the integrations as well as the ability to use ChatGPT and tag our calls. What do you dislike about CallTrackingMetrics?

AU

Anonymous User

05/03/23

5 out of 5

"Good platform for tracking phone leads"

What do you like best about CallTrackingMetrics? Good support, API integration is good, they constantly update the product and release new features, i like the AI they have in place that can help you easily analyze calls

AU

Anonymous User

05/03/23

5 out of 5

"Robust multi-featured money-saving phone/text/email communications software."

What do you like best about CallTrackingMetrics? Ability to text images while on a phone call. Ability to track how much money was received over the phone. Ability to review older phone calls to confirm what was promised.

AU

Anonymous User

05/03/23

5 out of 5

"Good platform for tracking phone leads"

What do you like best about CallTrackingMetrics? Good support, API integration is good, they constantly update the product and release new features, i like the AI they have in place that can help you easily analyze calls

AU

Anonymous User

05/03/23

5 out of 5

"Robust multi-featured money-saving phone/text/email communications software."

What do you like best about CallTrackingMetrics? Ability to text images while on a phone call. Ability to track how much money was received over the phone. Ability to review older phone calls to confirm what was promised.

HG

Haley G

05/02/23

5 out of 5

"Best Phone System"

What do you like best about CallTrackingMetrics? We love CTM! It is user-friendly and easy to use. It is so simple to train a new agent on the phones. It is so nice to be able to make notes for different people or adjust the caller ID so we know who is calling us. It's also simple to switch between calls and texts and is nice to have both function avaliable.

HG

Haley G

05/02/23

5 out of 5

"Best Phone System"

What do you like best about CallTrackingMetrics? We love CTM! It is user-friendly and easy to use. It is so simple to train a new agent on the phones. It is so nice to be able to make notes for different people or adjust the caller ID so we know who is calling us. It's also simple to switch between calls and texts and is nice to have both function avaliable.