CallTrackingMetrics

CallTrackingMetrics makes recording and reporting easy!

What do you like best? Lots of data is captured and compiled for easy and informative reporting. We're able to track all of our calls from multiple sources, and directly attribute revenue to each source. What do you dislike? The platform can be slightly difficult to navigate because there are so many options available. After spending some time learning the system, it gets easier and easier! Recommendations to others considering the product: Compared to CallRail, ...

CallTrackingMetrics is as powerful as it is easy to use!!

What do you like best? I love that CTM is so easy to set up, and so easy to review calls. I have 10+ phone numbers being used and it's so easy to manage. What do you dislike? Nothing yet! Been super thrilled with the entire service from front to back. What problems are you solving with the product? What benefits have you realized? I'm able to generate leads for customers all over the country, and track which leads are coming in from which numbers. I've found that I can now get my ...

Night and Day

What do you like best? The call tracking flow, easy to teach my team how to use and the email function is amazing! What do you dislike? I cannot say I dislike anything its been a blessing! Recommendations to others considering the product: just switch! What problems are you solving with the product? What benefits have you realized? Well coming from dialogtech all of them lol.

CallTrackingMetrics is as powerful as it is easy to use!!

What do you like best? I love that CTM is so easy to set up, and so easy to review calls. I have 10+ phone numbers being used and it's so easy to manage. What do you dislike? Nothing yet! Been super thrilled with the entire service from front to back. What problems are you solving with the product? What benefits have you realized? I'm able to generate leads for customers all over the country, and track which leads are coming in from which numbers. I've found that I can now get my ...

Wonderful for Law Firms

What do you like best? We enjoy the auto refill for our balance, that way we never miss a call from failure to pay. This has been an issue in the past with other call services, but not with clal metrics. What do you dislike? The user interface for tracking leads is a bit complicated for a non techie. No one in our office is familiar with the call tracking, so a tutorial could be better. Recommendations to others considering the product: I would recommend it to anyone who is using SEO ...

Amazing call tracking software!

What do you like best? I like how we can build custom reports and import data into Google Data Studio! What do you dislike? There are no free milkshakes. I like milkshakes. Recommendations to others considering the product: Give it a try if you are looking to track your digital advertising! What problems are you solving with the product? What benefits have you realized? It integrates with Google Ads, Facebook, Google Analytics, and much more. We can track which ads are winning.

Great Service

What do you like best? The dashboard shows the calls in a eay thats easy to see What do you dislike? settings can be hard to find - I've had to contact support several times What problems are you solving with the product? What benefits have you realized? where leads come from

Excellent product

What do you like best? Easy to use and valuable metrics! It’s an easy platform to navigate as well. What do you dislike? Sometimes the caller ID is wrong and it was difficult to get everything implemented at first. What problems are you solving with the product? What benefits have you realized? It gave us insights on how well our ads were performing

Very Powerful an Every Feature You Could Want

What do you like best? Easy to understand console. Batch updates to many fields/records at once which saves tons of time! What do you dislike? A bit complex for beginners. Could use more training videos for beginners. Recommendations to others considering the product: Unlike some other call tracking services, Call Tracking Metrics can do it all and then some, so you won't be limited in features or integrations. What problems are you solving with the product? What benefits have ...

Helped our business massively!

What do you like best? Everything is right in front of us. We admittedly used a consultant to set it up, but the dashboard they created with CTM has been so helpful in identifying the sources that are working the best for us. What do you dislike? Really have nothing bad to say. It was a bit too much for a novice to setup? Recommendations to others considering the product: Get a consultant to properly set it up What problems are you solving with the product? What benefits have ...