CallTrackingMetrics Reviews in January 2025: User Ratings, Pros & Cons

"Excellent Service and Excellent Customer Service"

What do you like best about CallTrackingMetrics? I was looking for advanced call tracking software for a lead generation website I manage. CTM offered everything I need plus more. They included very helpful onboarding with domestic english speaking support reps. Their customer support is outstanding. Also Tony Glass was exceptional with fielding sales and general support questions.

"CTM Review - Advance Online"

What do you like best about CallTrackingMetrics? The ability to easily purchase numbers at a cheap rate What do you dislike about CallTrackingMetrics?

"Great system for measuring lead source attribution for phone calls, forms, etc."

What do you like best about CallTrackingMetrics? The setup and connections between systems are straight forward and work. Debugging issues is made easier with the various logging and functionality.

"I love ctm it helps so much"

What do you like best about CallTrackingMetrics? Auto dialer and it is so easy to use as far as making calls What do you dislike about CallTrackingMetrics?

"Call Tracking Metrics has been instrumental in the success of our company."

What do you like best about CallTrackingMetrics? Being able to get real-time data on the productivity of our reps with the Real-Time Agents report. We're able to manage office efficiency the same as we do our field Team members' efficiencies.

"Great tool for anyone with a phone center."

What do you like best about CallTrackingMetrics? Able to listen to calls and coach my team to success. What do you dislike about CallTrackingMetrics?

"Utilizing CallTracking Metrics to review calls"

What do you like best about CallTrackingMetrics? Being able to listen to the calls at any time and the ability to score them so when looking at an overview it's easy to determine the quality of the calls

"A Swiss army knife of call tracking, call monitoring, and quality grading"

What do you like best about CallTrackingMetrics? Calltrackingmetrics has been an easy to use, but incredibly robust tool to monitor our digital marketing efforts. It has allowed me to better partner with clients over the years to provide increased insight and better quality leads.

"Works great"

What do you like best about CallTrackingMetrics? The implementation is easy and seamless, never had an issue What do you dislike about CallTrackingMetrics?

"A simple and a reliable system to manage all your call tracking relating requirements!"

What do you like best about CallTrackingMetrics? The SImplicity of CallTrackingMetrics system and superb support care is what I love the best when it comes to CallTrackingMetrics. The system is very easy to use, most of the time self-explanatory and whenever you need additional help the very supportive support staff is always there for you. In my work life, I deal with them almost daily and I can fearlessly say the best customer care ever!