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CallTools - Call Center Software

CallTools Reviews in January 2025: User Ratings, Pros & Cons

Streamline your call center operations with ease.

4.9

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CallTools offers custom pricing plan

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CallTools Reviews & Ratings

4.9

Excellent

Based on 45 ratings & 243 reviews

Rating Distribution

Excellent

(238)

Very Good

(4)

Good

(0)

Poor

(0)

Terible

(1)

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Showing 21-30 out of 243

SG

Sergio Gonzalez, Lubaphtel BPO

04/18/22

5 out of 5

We have been working with Calltools for…

We have been working with Calltools for over 3 years, fantastic dialer with great updates Shawnie Clark is our representative and she is always there for us, it has never taken her more than 15-30 minutes to get back to us, amazing!

HH

Hershell Hudson

03/25/22

5 out of 5

Great company

Date of experience: March 26, 2022

SS

sarah Suswill

03/24/22

5 out of 5

I need a phone number

Date of experience: March 25, 2022

ФБ

Фазила Болтаева

03/02/22

5 out of 5

👏👏👏

🤙🤙🤙🤙hi how are you. I can't speak in English

EM

Eric Malinasky

02/27/22

5 out of 5

James and Calltools are great

James and Calltools are great! Very pleased with the service. Email James @Calltool.com and mention my name for a discount! He will take good care of you, I think he works 24/7 since he has replied to my emails all hours of the day 7 days a week

G

Glen

12/20/21

5 out of 5

They came through with flying colors!!

I wasn't quite ready to sign up, but I did. And as a result I had a rather large blip, with the company, and my expectations were that they would leave me hanging. Not so!!!! With the help of James, they researched my issue and took care of the problem. If it had been another company, I believe I would have been out many hundreds of dollars. I will not hessitate to come ( back) in board as soon as I am ready. They came through with flying colors!!!!

KT

Keith Tremmel

11/16/21

5 out of 5

Been using CallTools for a few months…

Been using CallTools for a few months now and James Saif helped me get set up and was very helpful and supportive Would highly recommend them for any real estate investors !

AU

Anonymous User

10/26/21

5 out of 5

"Gained better view and understanding about the tool after the training. Great support team."

What do you like best about CallTools? You can easily navigate and set it up according to your preferences. What do you dislike about CallTools? Some options are not available for manager access. Recommendations to others considering CallTools: It's a great tool to use! What problems is CallTools solving and how is that benefiting you? "Scam Likely" on the lead's phone screen when we are calling. Some workarounds are available to do the work more conveniently.

LK

Laura Kennedy

10/11/21

5 out of 5

Highly recommend this software and its…

Highly recommend this software and its exceptional features, customer service, and the value the Call Tools places on evolving with new advancements. A perfect solution to our scheduling department’s high volume and demand. To the point and reliable. Five stars!

AU

Anonymous User

09/22/21

5 out of 5

"Support w/ Sarah"

What do you like best about CallTools? Sarah was super patient w me and super helpful. Took extra steps to show me how to solve the problem I was having and I was super satisfied w the help she provided What do you dislike about CallTools? Nothing. Great Cust Service call. Very impressed What problems is CallTools solving and how is that benefiting you? Understanding how to successfully recycle a campaign. I was missing a step or two and now understand how to do it