CallTools Reviews in January 2025: User Ratings, Pros & Cons

So Dale from their support staff is…

So Dale from their support staff is awesome. She is smart and patient. She calmly backed me off the ledge. I am glad she was there to help! Thanks Dale!

"CallTools Helped Us Immensly!"

What do you like best about CallTools? CallTools has helped us grow our Solar Company 10x over the past two years. Their platform is similar to Five9, but with a richer feature set. I would highly recommend them to anyone who is looking to scale their business. What do you dislike about CallTools? Honestly, there is nothing that we disliked. Best calling tool, period! I totally enjoy working with Sean as well. Recommendations to others considering CallTools: Hands down the best outbound ...

Great Product. Great Price. Great Support!

Five Star Account Setup with my Call Tools Account Manager (James) and even more important is that you WILL get FIVE STAR support from Call Tools Support after your account is set up. Support is extremely responsive, and understanding, and was able to address and resolve my unique technical issue. Thanks Ana! You are the best!!

Phenomenal Service

Every time I reach out for any sort of assistance the experience is pleasant and efficient. I thoroughly recommend working with calltools. From tech support to my sales specialist, my needs are always exceeded. Working with Shawnie Clark, my sales specialist has been an absolute pleasure. Rarely do I ever have to call in to make changes. I simply reach out to her and within 5 mins the request has been fulfilled and it’s common for her to also suggest things I’m not aware of to increase our ...

Longtime Customer Appreciation

I have been with Call Tools for 4+ years & have been able to generate dozens of deals from our cold calling efforts! The system is very advanced & we've been able to setup really cool call flows over the years!

Calltools has been a great platform for…

Calltools has been a great platform for our team to engage with our prospects. The dialer has tons of great features and the team works their wonders to ensure anything we need customize is handled with a quick turnaround. This is a great tool for having our employees work remote and our manager to have a pulse on the teams effort.

Good Product and Even Better Customer Service

My experience with Calltools has been nothing but stellar. The tool itself fits all my needs and then some. My account Manger Ashley Huggins has been a dream to work with threw out my time with calltools. She always quick to respond when I have questions and is willing to hop on a call when a email won’t suffice. It’s rare to find that kind of customer service. Would recommend calltools to anyone in need of a good dialer and quality customer service

Calltools is a great technology and…

Calltools is a great technology and would use again.

Call Tools is our business's life line

Call Tools is our business's life line. They have simplified and streamlined our marketing efforts. The reporting is incredible and Service is fantastic.

Ashley is one of a kind and very much…

Ashley is one of a kind and very much helpful! Thanks a lot