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CallSource - Inbound Call Tracking Software

CallSource Reviews in February 2025: User Ratings, Pros & Cons

Unleash the power of your phone calls.

4.4

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CallSource Reviews & Ratings

4.4

Very Good

Based on 31 ratings & 40 reviews

Rating Distribution

Excellent

(22)

Very Good

(16)

Good

(2)

Poor

(0)

Terible

(0)

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Showing 31-40 out of 40

AU

Anonymous User

01/12/18

2.5 out of 5

"Used for 2 years"

What do you like best about CallSource? The customer service was always great and pleasant What do you dislike about CallSource?

AU

Anonymous User

01/12/18

2.5 out of 5

"Used for 2 years"

What do you like best about CallSource? The customer service was always great and pleasant What do you dislike about CallSource?

CH

Cherie H

12/21/17

5 out of 5

"Must Have for Any B2C Company"

What do you like best about CallSource? What I liked most was it provided us the way to improve the level of care we provide our clients and potential members. The emails alert showing an unbooked phone call gave us the chance to call the client back and answer any questions we missed. The agent scorecards, report cards, and training helped us improve our booking rate and ensure consistency with every phone call.

NB

Nick B

10/19/16

4.5 out of 5

"We use CallSource to score all of our phone calls."

What do you like best about CallSource? CallSource does a great job of delivering metrics to us on a weekly basis. It makes it very easy to go through each account and see what is working well, and what needs improvement.

NB

Nick B

10/19/16

4.5 out of 5

"We use CallSource to score all of our phone calls."

What do you like best about CallSource? CallSource does a great job of delivering metrics to us on a weekly basis. It makes it very easy to go through each account and see what is working well, and what needs improvement.

AU

Anonymous User

10/18/16

3.5 out of 5

"Happy customer"

What do you like best about CallSource? The amount of reporting provided instantaneously. What do you dislike about CallSource?

AU

Anonymous User

10/18/16

3.5 out of 5

"Happy customer"

What do you like best about CallSource? The amount of reporting provided instantaneously. What do you dislike about CallSource?

RG

Rafael G

10/08/16

5 out of 5

"Helps with overall performance"

What do you like best about CallSource? I like the ability to see all sorts of data about your business and tracking sales, etc. What do you dislike about CallSource?

TE

Tristin E

12/15/15

5 out of 5

"Best Call Tracking Company"

What do you like best about CallSource? The customer service is amazing, friendly and easy to work with. I needed to get a certain amount of vanity numbers for my office and we completed it in minutes with no long contracts. The customer support is 24/7 so when I go home and have trouble with the online dashboard, I call and they help guide me to create reports.

AU

Anonymous User

03/30/15

5 out of 5

"Pioneer in the business"

What do you like best about CallSource? Callsource was a pioneer in the business of call tracking and online training webinars. Callsource a great tool to bring training to the masses without having to leave your office, we were able to provide teams with industry leaders with incurring travel expenses and time away from their communities.