CallSource Reviews in February 2025: User Ratings, Pros & Cons

"There when you need! "

What do you like best about CallSource? I am a huge fan of Callsource and their staff! I have the pleasure of working with Maria M ,our account manager. She is is speedy in communication, deals with all my crazy questions and requests and so fun to chat with. Another great person, that I tend to ignore here and there is Mike T, our sales development rep. Mike is very patient with our cautious decisions, stays on top of communication and doesn't get offended when i take a while to respond to ...

"CallSource - Great Resources"

What do you like best about CallSource? CallSource is great because it provides 1 on 1 coaching to the CSRs to help us structure and focus our phone calls to be providing the best customer service experience we can provide.

"CallSource - Great Resources"

What do you like best about CallSource? CallSource is great because it provides 1 on 1 coaching to the CSRs to help us structure and focus our phone calls to be providing the best customer service experience we can provide.

"Reps actually care about getting things done."

What do you like best about CallSource? When I request for changes to be completed, they are done in a very timely manner. What do you dislike about CallSource?

"We love CallSource and will continue to use it for years to come!"

What do you like best about CallSource? CallSource has been a fantastic company to work with. We work closely with Shannon Baquar and find her to be the most helpful and kind business adviser ever! We recommend this program for anyone in marketing who is looking to see what works - and what doesn't.

"Super Service"

What do you like best about CallSource? My rep, Stephanie Kurowski. She is smart, respectful, wickedly patient with someone who just needs to have every damn thing explained to them. Her response times are in the milliseconds. Oh, let's be clear - she isn't a relative, friend or acquaintance. She just does her job really well.

"This is what we use to score all of our inbound calls"

What do you like best about CallSource? The level of support is unmatched. We are able to increase call conversion. It makes it easy for us to coach and train pinpoint what needs to be improved or what we may be missing,

"This is what we use to score all of our inbound calls"

What do you like best about CallSource? The level of support is unmatched. We are able to increase call conversion. It makes it easy for us to coach and train pinpoint what needs to be improved or what we may be missing,

"CallSource-- The Real Deal"

What do you like best about CallSource? CallSource's quality of service is unmatched. What do you dislike about CallSource?

"Great for tracking your inbound calls"

What do you like best about CallSource? I like that I get monthly reports on all of the calls that come into my business. I can hear the call each of my office employees takes and I can work on them with areas to improve.