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CallRail - Inbound Call Tracking Software

CallRail Reviews in March 2025: User Ratings, Pros & Cons

Track, Nurture, and Close Every Lead with Ease.

4.5

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Starts from $45/Month

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CallRail Reviews & Ratings

4.5

Very Good

Based on 2763 ratings & 828 reviews

Rating Distribution

Excellent

(718)

Very Good

(87)

Good

(6)

Poor

(5)

Terible

(12)

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Showing 51-60 out of 828

AW

Adriana W

05/18/23

5 out of 5

"I use CallRail integrated w/ Salesmsg & HubSpot & it has allowed us to implement alot of automation"

What do you like best about CallRail? It's connectivity ease with other softwares What do you dislike about CallRail?

AA

Amanda A

05/18/23

5 out of 5

"CallRail is a great tool!"

What do you like best about CallRail? The ability to read through transcripts and listen to calls allows our clients to be able to better train their employees to capture leads.

AU

Anonymous User

05/18/23

5 out of 5

"Without data we know nothing - CallRail solves that"

What do you like best about CallRail? The platform is simplistic yet robust with reporting What do you dislike about CallRail?

DH

Dan H

05/18/23

5 out of 5

"Great phone call recording and tracking software"

What do you like best about CallRail? It's really easy to set up new phone numbers, separate them by client, and implement them on the website. You can record incoming calls. You can use number carousels to track phone calls by keyword in AdWords.

ML

Matthew L. B

05/18/23

5 out of 5

"Love the features"

What do you like best about CallRail? I can answer calls anytime and they are recoded so I can go back later and listen to make sure I didn't miss any sales ques.

AU

Anonymous User

05/18/23

5 out of 5

"Great, simple tool"

What do you like best about CallRail? Customer service has been helpful. It's fairly versatile for scaling businesses. What do you dislike about CallRail?

AU

Anonymous User

05/18/23

5 out of 5

"Best Call Tracking Platform Hands Down"

What do you like best about CallRail? Ease of use, number of native integrations, ability to segregate by client, partner portal. What do you dislike about CallRail?

KP

Kyle P

05/18/23

5 out of 5

"Helped us better understand our business"

What do you like best about CallRail? The best part about Call Rail was how easy the tracking is to get setup. Plus, it integrates with Clio. Mainly though, the call insights helped us better understand our business and how our clients actually feel about things.

LS

Len S

05/18/23

5 out of 5

"Excellent service for tracking performance of marketing"

What do you like best about CallRail? Call rail is extremely easy to use and provides me with a lot of information about the performance of my clients marketing efforts. It is nice to have the ability to hear how the actual sales calls go to get a better idea of why some convert and some don't.

RF

RuthAnn F

05/18/23

5 out of 5

"great experience"

What do you like best about CallRail? We just started using it but the customer service is great What do you dislike about CallRail?