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CallFire - Inbound Call Tracking Software

CallFire Reviews in April 2025: User Ratings, Pros & Cons

Boost calls, boost sales.

4.3

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CallFire Reviews & Ratings

4.3

Very Good

Based on 239 ratings & 106 reviews

Rating Distribution

Excellent

(62)

Very Good

(33)

Good

(4)

Poor

(1)

Terible

(6)

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Showing 61-70 out of 106

AI

Administrator in Education Management

04/11/18

4 out of 5

It works great for my needs.

What do you like best? It is simple to navigate. And the customer service is great! What do you dislike? I have not come across anything about this program that I dislike. What problems are you solving with the product? What benefits have you realized? Call Fire makes it easy and convenient to stay in touch with my teachers and parents.

AI

Administrator in Financial Services

04/11/18

4.5 out of 5

Good product for employee communications

What do you like best? Being able to manage multiple lists and messages. Voicemail, SMS, and outbound calling all integrated is nice. What do you dislike? The whole "credits" thing is unnecessary. Why not have a payment source linked and bill monthly or by campaign? What problems are you solving with the product? What benefits have you realized? Email communications about office closures / work hour changes. Note: Ignore the next question, it should have an "other" or not be ...

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S

Steve

04/10/18

5 out of 5

Really like Callfire very easy to use

Really like Callfire very easy to use

AI

Administrator in Broadcast Media

04/10/18

4.5 out of 5

Awesome

What do you like best? The text feature is great, it takes ACSII chars What do you dislike? When your over characters its not quite clear Recommendations to others considering the product: use it What problems are you solving with the product? What benefits have you realized? Meeting attendance

TP

Taylor P

04/10/18

5 out of 5

Call Fire is awesome!

What do you like best? We have utilized CallFire for a few months now and love everything about it! What do you dislike? We haven't found anything we dislike about Callfire What problems are you solving with the product? What benefits have you realized? We have utilized CallFire to call hundreds of volunteers to remind them of when they sign up for shifts. We will continue to utilize CallFire to call our season subscribers to remind them of upcoming events.

BW

Benjamin W

04/10/18

5 out of 5

Very Satisfied

What do you like best? Ease of Use. It has the features I want and need. Everything I could possibly need or want (thus far) in a phone system, is available with CallFire. What do you dislike? The credits expire after 18 months. I'd prefer no expiration, so I could use credits at my leisure without having to be concerned about if I waisted any of them. Recommendations to others considering the product: If you need a IVR or auto-text message system that is very functional for a ...

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UI

User in Insurance

02/03/18

5 out of 5

Call fire payment reminders

What do you like best? Account representative being able to remind customers about their payments all at once rather than calling each one by one What do you dislike? Not being able to edit phone numbers in the middle of adding clients to the call fire list Recommendations to others considering the product: When you start creating a list to send a call fire message to it would be easier to have the ability to edit phone number instead of having to have another tab open with the ...

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A

AryehS

01/17/18

5 out of 5

Excellent service and results

I got excellent, personalized service, and the end-product produced great call results, too!

JT

Joseph Tenney

12/20/17

5 out of 5

Callfire, great for teachers!

I'm a high school teacher, and Callfire has been an invaluable service for parent communication. I can set up my classes' call lists and send out robo calls to all the parents of my students (or selectively) for things like invitations to parent-teacher conferences, updates on student performance/behavior, and much more. It even tells me how many were live answers versus went to message, etc... I couldn't recommend Callfire enough to teachers struggling with making all those phone calls to ...

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KL

Katharine Lavenhagen

12/20/17

5 out of 5

Great customer service!

Great customer service!