CallFire Reviews in April 2025: User Ratings, Pros & Cons

Review

What do you like best? Ease of use, fast ability. access to product What do you dislike? bad connection causing more than 1 credit to be used What problems are you solving with the product? What benefits have you realized? contacting high volume

Call fire has helped me expand my business and get information out fast!

What do you like best? Very effective and I like how you still get text messages if they respond back. What do you dislike? It needs an app! So, I can get my text messages faster What problems are you solving with the product? What benefits have you realized? It helps me get information out fast and effective.

I'm a "hero" for finding this and implementing it !

What do you like best? The speed and ease in which this program works is amazing. Customer service reps have been phenomenal in helping us set it up and implement it. What do you dislike? Honestly, there is nothing we dislike about it so far.... Recommendations to others considering the product: This is seriously a no brainer.... it is literally the opposite of too good to be true.... What problems are you solving with the product? What benefits have you realized? We are a ...

Great Low Budget Call tracking tool

What do you like best? Super easy to use and set up. Low cost solution that doesn't require tons of time to set up. Their team will also help with the xml file creation when setting up the IVR. What do you dislike? Wont integrate with Salesforce or Marketo....but that's expected at this price point. What problems are you solving with the product? What benefits have you realized? Tracking calls from web pages and campaigns.

CallFire Review

What do you like best? Easy to understand user interface, and good reporting. What do you dislike? I can't edit the name of the broadcast after it's set up. What problems are you solving with the product? What benefits have you realized? We use it for customer reminders.

easy to set up and work with; responses were not too great

What do you like best? it was really easy to set up. you type in your message, select a voice you want to use and it was a turnkey program. What do you dislike? The response rate was disappointing. we did not receive an expected response. What problems are you solving with the product? What benefits have you realized? trying to schedule an appointment for a service

Best ever!

What do you like best? Call tracking is invaluable to my business! What do you dislike? I love everything about callfire it rocks! What problems are you solving with the product? What benefits have you realized? Lead t tracking

Callfire is great

What do you like best? I like that I can integrate callfire into other programs that help me wiht automated marketing. What do you dislike? There isn't really a lot that I dislike about it so far. Recommendations to others considering the product: I would definitely recommend using callfire to make sure you'r clients are serious. What problems are you solving with the product? What benefits have you realized? Lead follow up. It's easier when I can have a text sent ...

Great customer service, good system with some updates needed

What do you like best? The customer service is phenomenal. They really walk you through every part of the process and make sure you are getting a high level of service. What do you dislike? The call times feature does not work and was calling at the wrong times of day. It also did not start a few times and I had to go in and manually do it. Also, there is no feature for when a machine picks up and goes through all of the prompts. Several times there were 9 minute or 11 minute calls ...

Text Feature

What do you like best? It is very easy to use the text feature. My parents get the messages right away! What do you dislike? Nothing about this product is disliked at this time What problems are you solving with the product? What benefits have you realized? We are able to immediately let the parents know of school closings