CallFire Reviews in April 2025: User Ratings, Pros & Cons

High ROI when set up correctly

What do you like best? Super easy dashboard interface, with the only complicated apart being the IVR Section of the call broadcasting What do you dislike? The IVR section should be more intuitive and should have a fast preview mode Recommendations to others considering the product: very easy to use and can be fully customized. customization comes with challenges specially when using the IVR feature. What problems are you solving with the product? What benefits have you ...

Great tool for sales and marketing!

What do you like best? It's great being able to listen in on sales calls in near real time and break down the calls by marketing campaign or promotion. What do you dislike? I am currently on the basic plan and have not found any issues with it. What problems are you solving with the product? What benefits have you realized? We are ensuring that our sales staff deliver a consistent message to our clients.

Powerful tool for texting to a group

What do you like best? I use it to send texts to groups that I manage, setup automated text reminders of regular events (weekly team meetings, programs we offer). LOVE the inbox to handle responses, LOVE buying a phone number so the texts come from a phone and not a text number What do you dislike? It is a powerful tool, so a few times I made mistakes and sent texts at the wrong time or to the wrong group, so be careful. Its a powerful tool Recommendations to others considering the ...

So easy and effective

What do you like best? The interface was insanely easy to use and it was great that the person recording the robocall didn't have to be in the office with me. Super convenient to give them a number to call into. Very fast turnaround to produce a call. What do you dislike? I didn't experience anything in my use of CallFire that I was unhappy with. What problems are you solving with the product? What benefits have you realized? We drive awareness and participation at candidate ...

Review of CallFire

What do you like best? The software does what it should do and the setup is straightforward. Some software is buggy, but I have not had any issues with CallFire. What do you dislike? At first, I had trouble navigating around the site. I am getting more used to finding what I want, but a better user front end would be an improvement. Recommendations to others considering the product: It works. What problems are you solving with the product? What benefits have you realized? ...

Callfire

What do you like best? Ability to monitor calls in real time and listen in on calls. What do you dislike? Inability to export many reports especially those tracking an individual user. What problems are you solving with the product? What benefits have you realized? Our company uses callfire to phone bank.

I had a number that was receiving calls…

I had a number that was receiving calls for sales and offers in multiple languages from many different places I requested a replacement for that number and was given back a credit for the amount I spent on the number Customer Service is quick and easy and painless

Its great when it works...

The service is great when it is working.. We have run into several issues using our American Express cards to recharge the account. The only solution we were offered is to pay for a year in advance instead of monthly. Not a viable solution for us.

Always great and fast customer service

Always great and fast customer service. Everything works very well for our company with them including the call tracking and call recordings. Without it properly functioning, we wouldn’t know where our calls come from for marketing purposes. Keep up the great work! :)

Great price

Great price, great service, reliable numbers! Enough said, since that's what we want with companies like this - not too much to ask and they deliver as requested :)