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CallFire - Inbound Call Tracking Software

CallFire Reviews in April 2025: User Ratings, Pros & Cons

Boost calls, boost sales.

4.3

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CallFire Reviews & Ratings

4.3

Very Good

Based on 239 ratings & 106 reviews

Rating Distribution

Excellent

(62)

Very Good

(33)

Good

(4)

Poor

(1)

Terible

(6)

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Showing 21-30 out of 106

TS

Troy S

09/05/18

4.5 out of 5

Best way to Call for customers

What do you like best? I have the ability to send out text messages or do voice calling. It keeps a track of the progress and does it much faster then if I did it myself. What do you dislike? Like it all, maybe it could be a little easier to use the first time, but once you do it more it is easy. Recommendations to others considering the product: You need to try it, you have nothing to lose. What problems are you solving with the product? What benefits have you realized? ...

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EZ

Eitan Z

09/05/18

4 out of 5

Great platform plus helpful support

What do you like best? I needed to test 1000 numbers and callfire's platform was the right call. Their support walked me through setup and I ended up with a successful test. Couldn't ask for anything more. What do you dislike? Configuration wasn't as intuitive as I'd like but support helped me set up what I needed. What problems are you solving with the product? What benefits have you realized? I needed to test 1000 numbers recently ported over from another system

AI

Administrator in Marketing and Advertising

09/05/18

4 out of 5

Used CallFire for mass notifications for our fishing tournament.

What do you like best? Being able to send notifications to tournament participants to help them know how other anglers are progressing in the tournament. Will bring back for next years tournament. What do you dislike? Character limit was fine, but was a bit difficult to understand at first. We also had trouble sending some messages out. What problems are you solving with the product? What benefits have you realized? We needed a mass text notification system for our fishing ...

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AI

Administrator in Non-Profit Organization Management

09/03/18

3 out of 5

Very good

What do you like best? The option to resend a call broadcast to certain callers based on the call status What do you dislike? No transfer option, the user should be able to click a digit and the call forward to a specific number What problems are you solving with the product? What benefits have you realized? I would like better pricing for pay per minuter bulk

CW

Charles W

08/31/18

4 out of 5

Vendor contact

What do you like best? Easy to use. Not many steps required to implement. What do you dislike? Haven't used enough to have many dislikes What problems are you solving with the product? What benefits have you realized? Change in pricing is relayed quickly where before we relied on word of mouth

SB

Scott B

08/31/18

4 out of 5

Atlanta Motor Speedway

What do you like best? It was successful for what we used it for. What do you dislike? Would have liked to use all remaining credits Recommendations to others considering the product: Easy to use... effective... What problems are you solving with the product? What benefits have you realized? Lots of contacts made quickly

UI

User in Insurance

08/30/18

4 out of 5

Works well

What do you like best? Long tail texting. Ian a cool idea. Hi checks email anymore? What do you dislike? Inability to use long tail text campaign for small list. (Less than 50 on my list. What problems are you solving with the product? What benefits have you realized? Text alerts to clients

JP

Jacob P

08/29/18

5 out of 5

CallFire Helped Make Us A Winner

What do you like best? CallFire enabled us to target calls to prospective voters, ensuring that we had a direct ability to get our Campaign massage out quickly and effectively. Their report exports made it incredibly easy to mark our data and analyze it. They also have excellent customer service. They’re very responsive and will ensure you leave with a solution. What do you dislike? The only thing I had trouble with was the scheduling interface for IVR and recorded calls. What ...

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JR

Jason R

08/29/18

5 out of 5

Yvolve Callfire Review

What do you like best? Very simple, easy to use/set-up and the customer support is great! What do you dislike? Nothing to complain about! This is one of those softwares that should be in every marketers tech stack. Recommendations to others considering the product: If you need attribution and quality control for internal/external campaigns you run, callfire is a no brainer. What problems are you solving with the product? What benefits have you realized? Customer service ...

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TS

Troy S

08/29/18

5 out of 5

Best way to Call for customers

What do you like best? Easy to use and a tracking tool so I can see my progress along with other team members. What do you dislike? Not much, I seem to like most of it. Maybee a way to murge older uploaded listist together. Recommendations to others considering the product: Give it a try, you have nothing to lose but sales. What problems are you solving with the product? What benefits have you realized? Increase in cold calling and a great way to get a text message out to ...

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